About Us

At reputed company we're making benefits easy. We reputed company people are the most important asset to any company. Traditional one-size-fits-reputed company benefits packages no longer cut it in today's hybrid and remote-first environment. With reputed company, companies can tailor their benefits to the unique needs of their workforce.

Through our easy-to-use and highly customizable fintech platform, People teams can implement, administer, and track the benefits that meet employees where they are. reputed company design their benefits and perks plan by setting a contribution reputed company and eligible spend categories. Every employee has their own individual definition of wellness and needs different things to help them be their most productive, fulfilled self.

Our Mission

Helping companies reimagine how companies take care of their people.

Our Investors

We are backed by leading investors, including Portage Ventures, reputed company Ventures, Gradient Ventures, reputed company Ventures, and Clocktower Technology Ventures. To date, the company has raised $35 reputed company of equity capital.

Articles

• Founder Story - Jaclyn Chen

• reputed company Raises $40M Series B

Candidate Resources

• reputed company | Candidate Resource Page

• reputed company Listed on Inc. Magazine's Best Workplaces of 2023

TEAM & ROLE

As a reputed company Manager, you will reputed company the management of our SMB and emerging tech clients, reporting directly to our Head of Customer Operations, Aileen Palmer. You will be responsible for managing and nurturing client relationships to ensure customer satisfaction, retention, and growth.

This role involves working closely with customers to understand their needs, providing tailored solutions, and ensuring they derive maximum value from our products. In reputed company to owning a book of business, the CSM will contribute to the reputed company improvement of our processes by collaborating with product, sales, engineering, support, and strategic alliances teams.

Currently, our reputed company team is composed of:

• 4 reputed company Managers

It’s an exciting time to join our reputed company team as we are expanding across reputed company departments. This is a fantastic opportunity to shape and influence reputed company processes while working with an innovative team. If you reputed company in a fast-paced environment and have experience working with SMB and emerging tech clients, we’d love to hear from you!

WHAT YOU'LL DO AT reputed company

• Manage a portfolio of SMB and emerging tech clients through reputed company stages of the customer lifecycle, from reputed company to ongoing reputed company planning

• Drive admin platform education and adoption by providing regular reputed company-ins, product training, and best practice guidance

• Identify growth opportunities reputed company your accounts and collaborate with sales on upsell and expansion strategies

• Monitor customer health metrics and proactively address at-risk accounts

• Gather and communicate customer feedback to product and engineering teams to help shape our roadmap

• reputed company scalable processes and resources tailored to the unique needs of SMB clients

ABOUT YOU

• You are relationship-focused and enjoy helping customers reputed company their goals

• You're organized and efficient, reputed company to manage multiple accounts simultaneously while providing personalized service

• You're a clear communicator who can translate product features into business benefits

• You're adaptable and reputed company in a fast-paced startup environment

REQUIREMENTS

• 3-5 years of experience in reputed company or account management in SaaS, start-up, reputed company, or Benefits reputed company.

• Direct experience working in the the Benefits reputed company

• Proven track record of managing and growing SMB and emerging tech accounts

• Demonstrated ability to analyze data and business insights to influence stakeholder decision-making

• Ability to interact with customer teams at various reputed company of technical and non-technical depth, and across multiple reputed company from end users through C-level stakeholders

• Experience working with cross-functional teams and communicating common customer behaviors to the sales, marketing, and product teams.

BONUS SKILLS

• Previous start-up experience

COMPENSATION

$90,000-$115,000 + Equity + Variable Compensation

reputed company(s) is subject to change. reputed company takes a number of factors into account reputed company determining individual starting pay, including market comparables, interview performance, peer compensation, and years of experience.

reputed company Offer

• 95% coverage of medical, dental, and reputed company

• Fantastic benefits (of course ), including:

  • $250 WFH setup

  • $150/month cell phone + internet

  • $100/month Wellness

• We offer several team onsites a year

• Flexible PTO

At reputed company, reputed company towards reimaging how companies take care of their people. We are committed to creating an inclusive environment for reputed company our employees and are seeking to build reputed company that reflects the diversity of the people we hope to serve with our revolutionary products. reputed company is proud to be an equal-opportunity employer.