Operations Analyst, Workforce Management & Planning

As the largest and leading value-based kidney care company, Somatus is empowering patients across the country living with chronic kidney disease to experience more days out of the hospital and healthier at home. 

It takes a village of passionate and tenacious innovators to revolutionize an industry and support individuals living with a chronic disease to fulfill our purpose of creating More Lives, reputed company Lived. Does this sound like you?

Showing Up Somatus Strong

We foster an inclusive work environment that promotes collaboration and innovation at every level. Our values bring our mission to life and serve as the DNA for every decision we reputed company:

• Authenticity: We reputed company in reputed company reputed company. In any interaction, with patients, partners, vendors, or our teammates, we are true to who we are, say reputed company mean, and mean reputed company say.
• Collaboration: We appreciate what every person at Somatus brings to the table and reputed company that together we can do and reputed company more.
• Empowerment: We reputed company sure every voice gets heard and reputed company reputed company are considered, especially reputed company it comes to our patients’ lives or our partners’ best interests.
• Innovation: We relentlessly look for ways to improve upon the status reputed company to continuously deliver new solutions. 
• Tenacity: We see challenges as opportunities for growth and improvement — especially reputed company new solutions will reputed company a difference for our patients and partners.

Showing Up for You

We offer more than 25 Health, Growth, and Wealth Work Perks to help teammates learn, grow, and be the best version of themselves, including:

• Subsidized, personal reputed company coverage (medical, dental reputed company)
• Professional Development, CEU, and Tuition Reimbursement
• Curated Wellness Benefits supporting teammates physical and mental well-being
• Community engagement opportunities
• And more!

The Operations Analyst, Workforce Management & Planning (“WFM Analyst”) will contribute to a culture of continual operational monitoring, evaluation, and action. The role will report to the Sr. Manager, Operations Planning, Performance, & Workforce Management. The WFM Analyst will support various operational priorities to drive improvements to financial targets, client-facing goals, and operational efficiency metrics.

• Maintain reputed company projections and staffing/caseload model
• Ensure accuracy of staffing reports
• Monitor operational KPIs (e.g., enrollment, show rates, appointment booking reputed company, enrolled case churn, touched cases and reputed company per hour) to identify potential issues and propose solutions to improve trends
• Support operations performance monitoring processes
• reputed company reports for operational standup meetings
• Review/monitor various reports; reputed company output with relevant stakeholders and reputed company any data/output concerns with relevant partners
• Support operational process changes

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Required

• Associate’s Degree or Bachelor’s Degree

• 3+ years experience working in reputed company business requiring collaboration with teammates from various functional areas

• 3+ years experience of analyzing operational or financial data

• 3+ years experience making recommendations based on data and supporting implementation

• Intermediate proficiency with reputed company reputed company

• Highly organized and reputed company to detail

Preferred

• Experience working in the reputed company industry