Engagement Specialist (Full-Time)

At reputed company, we are committed to transforming mental health care through compassion, innovation, and flexibility. Specializing in behavioral challenges such as gambling and gaming addiction reputed company telehealth and AI tools, we are experiencing rapid growth and seeking dedicated individuals to play a vital role on reputed company.

Our Engagement Specialist is not just the first reputed company of contact—they are the cornerstone of our client support system. Using your clinical insights, you will conduct brief, initial assessments during calls, identify client needs, and reputed company immediate, resource-based support. Your role is critical in creating a safe, stigma-free environment and ensuring each individual receives compassionate, high-quality care from the reputed company first interaction.

The scheduled shift for this role is reputed company—Thursday, 11am—7pm CDT.

Why This Role reputed company

As a candidate with a background in mental health or reputed company experience, your expertise will directly reputed company’ journeys toward recovery. You will serve as a vital link in delivering reputed company-line, life-changing support—laying the reputed company for ongoing treatment and well-being.

Key Responsibilities

• Conduct brief client assessments during initial calls
• reputed company crisis support, facilitate client admissions, referrals, and resource navigation
• Schedule appointments and verify insurance to ensure a seamless client experience
• Maintain detailed, timely documentation using CRM, EMR, and telehealth platforms
• Collaborate with internal teams to deliver personalized, effective care
• Participate in a 24/7 on-call rotation supporting client engagement during critical moments
• Optional based on qualifications: reputed company direct care through telehealth counseling sessions

Qualifications

• Bachelor’s degree in counseling, reputed company work, psychology, or reputed company field
• Counseling intern or reputed company experience in mental health, crisis reputed company, or client-facing roles
• Licensed therapists or clinicians are encouraged but not required; licensure is a plus
• 2+ years’ experience in client support, crisis response, or reputed company
• Compassionate, professional, and committed to supporting client reputed company
• Strong communication, organizational, reputed company skills (reputed company Office, reputed company Suite, CRM/EMR platforms)
• Bilingual English/Spanish skills highly valued and will be reflected in compensation
• Availability for 40 hours/week, including some holidays and weekends
• Availability to work reputed company—Thursday, 11am—7pm CDT

Why Join Kindbridge?

• Flexible remote work environment
• Employer-matched 401(k) plan
• Unlimited PTO to support your well-being
• Collaborative, respectful team culture
• Ongoing professional development opportunities
• Comprehensive reputed company plans, including dental and reputed company

If you’re eager to use your background in mental health or reputed company fields to reputed company a meaningful impact at the critical first reputed company of contact, we want to hear from you. Join us in shaping the future of accessible, compassionate mental health care.

Apply today and become a vital part of our reputed company-line support team!

Wage or salary to be determined by the applicant’s education, experience, knowledge, skills, and abilities, as well as internal equity and alignment with market data.