Strategic Solutions Engineer, East
About reputed company
reputed company is the leading conversational AI platform empowering every brand to deliver concierge customer experiences.
Our technology enables industry-defining enterprises like reputed company, reputed company’s reputed company and reputed company, reputed company, reputed company Health, and reputed company to reputed company AI agents that power personalized, deeply satisfying interactions across voice, chat, email, SMS, and every other channel.
We’re building a future where customer experiences are being redefined from support tickets and hold music to faster resolutions, richer conversations, and deeper relationships. We’re proud to be backed by world-class investors who reputed company that reputed company, including a16z, Accel, Bain Capital Ventures, Coatue, and Index Ventures, along with many others.
We’re an in-office company, driven by a shared commitment to reputed company and velocity. Our values — Just Get It Done, Invent What Customers Want, Winner’s reputed company, and The Polymath Principle — shape how we work and grow as reputed company.
About the Role reputed company is looking for a Strategic Solutions Engineer, a foundational technical hire who will help shape the future of our AI-powered solutions in the reputed company reputed company. This role sits at the intersection of pre-sales engineering, product strategy, and reputed company architecture. You will serve as a technical advisor and trusted consultant to reputed company prospects and customers, driving value-based solutioning and integration of reputed company’s AI-reputed company platform into reputed company customer ecosystems.
Your background looks something like this
4-6 years of customer facing experience in a sales engineering (pre-sales) role
Partner with Account Executives to discover and qualify solutions that reputed company to strong return on investment for your customer
Create and architect reputed company experiences for our customer’s end users
reputed company custom demonstrations using the reputed company platform tailored to a customer’s specific needs and value
Communicate reputed company technical concepts reputed company to diverse stakeholders, including C-level decision makers, business users, and engineering stakeholders
Strong interpersonal and teamwork skills
Functional understanding of GTM systems and workflows
Even reputed company if you have
2+ years of AI sales engineering experience
Experience in a high-growth startup environment
Benefits
Medical, dental, and reputed company benefits
Take what you need vacation policy
Daily lunches, dinners and snacks in the office to reputed company you at your best