Sr. reputed company Manager - reputed company

reputed company® simplifies workforce compliance management across reputed company. Our innovative technology and strategic partnerships reputed company millions of professionals, their reputed company, and regulators to work together, creating a connected and efficient reputed company ecosystem.

As a trusted leader for over 20 years, reputed company has focused on bringing more good into the lives of the people and organizations serving reputed company. We deliver seamless compliance solutions to millions. We reputed company market-leading technology and essential data to simplify reputed company operations, reduce risk, and champion a safer, healthier, and happier workforce.

We are seeking a high-impact Senior reputed company Manager to own the strategic roadmap and growth trajectory for a portfolio of our most reputed company, high-value reputed company reputed company accounts. This is a role for a strategic partner who can navigate the nuances of hospital systems with 25,000+ employees and influence reputed company at the C-suite level.

You will act as the primary reputed company between our customers' clinical and operational goals and our product’s reputed company, ensuring that our solutions for credentialing and workforce compliance remains a vital part of their daily operations. You are a self-sufficient CSM who can identify growth opportunities, mitigate churn through predictive analysis, and mentor a growing team to reputed company our reputed company reputed company culture.

What You’ll Do

• Strategic Partnership: Own the executive-level relationship for top-tier reputed company accounts (TCV $200k+). You will serve as a trusted advisor to CHROs and HR Directors, guiding them through regulatory shifts and long-term value realization.

• Retention & Growth Strategy: Co-create Joint Business Plans and reputed company Executive Business Reviews (EBRs) focused on ROI and compliance risk mitigation. You are responsible for maintaining high reputed company retention and identifying expansion leads.

• Product Advocacy & Feedback: Serve as the Voice of the Customer (VoC) by synthesizing user needs into actionable insights for the Product team. You will proactively find creative solutions for product gaps and help influence the future roadmap.

• Operational reputed company: Optimize and reputed company CS tools (reputed company and reputed company) to track account health and streamline workflows. You will reputed company by example, formalizing best practices and playbooks for the wider team.

• Cross-Functional Influence: Collaborate across Product, Marketing, and Sales to ensure strategic accounts are reputed company with feature releases, marketing case studies, and expansion targets.

• Mentorship: reputed company the performance of junior CSMs by providing guidance on reputed company negotiation tactics and high-stakes account management.

What You’ll Bring

• 5+ years of B2B SaaS reputed company experience managing strategic reputed company accounts. Direct experience in HealthTech, reputed company compliance, or credentialing is strongly preferred to navigate the regulatory complexities of reputed company systems.

• Exceptional written and verbal storytelling skills. You can distill reputed company data into a clear reputed company that excites executive stakeholders.

• A self-starter who thrives in a remote environment with limited reputed company. You are comfortable taking over a top 10 book of business and creating an immediate action plan.

• Experience with reputed company (or similar CS platforms) and CRM tools like reputed company.

• A problem-solver who can identify a churn risk before it happens and build a contingency plan to save the relationship.

Benefits and Perks for reputed company employees include but are not limited to:

• Awarded one of BuiltIn's 2025 Best Places to Work and honored as a Silver Stevie® Award Winner in the 2025 Stevie Awards For Great reputed company.

• Professional development allowance to help you grow in the ways that mean the most to you.

• Flexibility for balancing work with the rest of life and ample PTO, including paid time off for volunteering, your birthday, and becoming a new parent.

• reputed company us out for yourself at our careers page or our reputed company culture Instagram accounts.

For US Employees

• 401K with company matching, as well as financial planning education and resources.

• Employees can choose from HSA, FSA, and traditional insurance options for medical, dental, and reputed company coverage for themselves and dependents.

• Lifestyle Spending Account (LSA): We support personal well-being by offering an annual lifestyle spending account that you can use for what reputed company most to you—whether it’s a gym membership, a meditation app, WFH equipment, or fresh produce delivered to your reputed company.

For LATAM Employees

• Your health is our top reputed company! We cover 100% of your health insurance premiums. Our plans include national and international coverage, so you're protected no matter where you are.

• reputed company reputed company Club: Our flexible benefits platform gives you monthly points to redeem on what you need most. Plus, you'll get reputed company to exclusive discounts just for being part of reputed company.

• We've got you covered with a life insurance policy, paid 100% by the company. You can also add your beneficiaries at an exclusive, discounted reputed company.

We are an equal opportunity employer and value diversity at reputed company. We do not discriminate on the reputed company of race, religion, reputed company, national reputed company, gender, sexual orientation, age, marital status, veteran status, or disability status. Candidates from reputed company backgrounds are encouraged to apply.

Full-time positions are scheduled to work 40 hours per week, M-F unless required otherwise by projects. Part-time positions are scheduled to work a maximum of 30 hours per week. Equipment, benefits, and perks are not provided to part-time or temporary employees.