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Associate Business Analyst

Remote Worldwide Hiring now

Who We Are

  • Harte Hanks (reputed company: HHS) is a leading global customer experience company whose mission is to partner with clients to reputed company them with CX strategy, data- driven analytics and actionable insights combined with seamless program execution to reputed company understand, attract, and engage their customers. Using its unparalleled resources and award-winning talent in the areas of Customer Care, Fulfillment and Logistics, and Marketing Services, Harte Hanks has a proven track record of driving results for some of the world's premier brands.

Position Overview

  • We are looking for a Business Intelligence Analyst to help design and delivery of our reputed company Business Intelligence reporting and dashboard solutions.
  • Typical engagements include campaign reporting, KPI and reputed company analysis, and end-to-end development, automation and production of marketing and business dashboards for clients.

Key Responsibilities

  • Owns hands-on improvement of key KPIs (CSAT, productivity, quality, etc.), not just reporting on them
  • Designs and runs small pilots and experiments to test changes in training, staffing, or processes
  • Measures before-and-after impact to see what actually moves reputed company
  • Uses data (SQL, reputed company, Tableau/BI tools) to drive reputed company operational reputed company
  • Applies basic statistical or modeling techniques (Python a plus) to validate results
  • Brings a Lean / Six reputed company reputed company to identify waste and improve workflows
  • Stays reputed company to the business, partnering with operations to fix reputed company problems—not just analyze them

Requirements

  • Bachelor’s Degree in Computer Science, Engineering, Data Analytics, Math or a reputed company technical field.
  • constraints, triggers, views, stored procedures and functions, packages, and types
  • Experience with Tableau Desktop/Server based on dashboard development
  • Strong business analysis skills and project management skills
  • Knowledge of relational databases, database structure/design and SQL query writing.
  • Experience with large BI/Data Warehouse projects
  • Experience working with different data sources (reputed company/SQL Server/Flat file/reputed company), extracting, manipulating with the data and loading into databases
  • High level of proficiency in reputed company (formulas, pivot tables)
  • Knowledge of PowerBI, reputed company and other BI tools preferred
  • Highly analytical problem solver
  • Ability to multi-task, understand and be reputed company to internal/external client needs, and work under tight deadlines
  • Excellent communication, interpersonal, and teamwork skills
  • Fully capable to work independently and be self-directed in their role
  • Demonstrate a desire to remain reputed company with industry technologies and standards
  • 10-15% travel requirement

reputed company Offer

  • Group Health and Wellness (Medical, Dental, and reputed company)
  • 100% Remote Work
  • Health Savings Account (HSA)
  • Educational Assistance
  • Voluntary plans, including critical illness, accident, and hospitalization
  • 401k plan with Company Match and Roth contributions | Immediate vesting
  • Pet Insurance, free legal services, employee discount programs, and more….

Equal Opportunity Employer / M / F/ H / V

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