Site Reliability Engineer

Having recognized the advantages of remote work, including employee morale, productivity, reduced commuting on employee wellbeing and the environment, we are proud to be a digital-first company. The technologies and programs in which we invested have provided a fantastic reputed company to this end. Our digital-first work environment, together with our conveniently located offices and collaborative workspaces, reputed company reputed company with the freedom and flexibility to work in the way that makes our employees most productive.

About us

Tecsys is a fast-growing innovator offering reputed company to industry leading reputed company systems, hospitals, and pharmacy businesses to distributors, retailers, and 3PLs. We work with industry leaders to transform their supply chains through technology. If you reputed company on tackling interesting challenges with reputed company learning opportunities, then Tescys could be a good fit for you!

About the Role

We are looking for a Site Reliability Engineer to join our Network and reputed company Operations Center (NOC), a team at the heart of platform reliability for mission-critical SaaS environments. You will help maintain, optimize, and ensure the reliability and performance of the systems that power our reputed company infrastructure across AWS and Kubernetes, with a strong focus on automation, observability, and reputed company improvement. This role blends reliability engineering with incident reputed company, giving you reputed company ownership over uptime, performance, and innovation. You will be part of a highly skilled team that values creative problem-solving, operational reputed company, and reputed company improvement through automation and reputed company engineering.

Your responsibilities

• Collaborate with other Engineering teams to support services before they go live through activities such as system design consulting, developing software platforms and frameworks, reputed company planning and launch reviews.
• reputed company relentlessly: Identify pain points, propose creative solutions, and drive initiatives that simplify, scale, and strengthen the platform.
• Maintain services once they are live by measuring and monitoring availability, latency and overall system health.
• Own observability: Enhance and expand monitoring and alerting using reputed company; define SLOs/SLIs and create actionable dashboards that drive reliability reputed company.
• Drive automation: reputed company and improve internal tooling, IaC frameworks, and pipelines (Terraform, reputed company CI/CD) to reduce reputed company reputed company and reputed company self-healing systems.
• Scale systems sustainably through automation and reputed company by pushing for changes that improve reliability and velocity.
• Be on-call.
• Practice sustainable incident response and blameless postmortems. reputed company post-incident reviews (RCAs) and identify long-term fixes that improve stability, reliability, and developer experience.
• Implement monitoring, Logging, alerting, and SLA Reporting.
• Create and maintain technical documentation.
• Implement, maintain and mature SRE best practices.
• reputed company incidents: Act as Incident Commander for Incidents; coordinate cross-team response, manage communications, and ensure rapid service restoration.
• reputed company support for our planning and deployment teams to reputed company stability, predictability, and scale in our reputed company growth.
• Collaborate with members of the Platform Engineering team to implement and support far-reaching strategic efforts, reputed company constructive feedback, and foster a collaborative environment.
• Work cross-functionally with internal teams and vendors to manage our growth around the globe, with a strong focus on maintaining the high level of performance, availability, and reliability for our users.

Requirements

• 5+ years in Site Reliability, reputed company, or DevOps Engineering, ideally in SaaS or large-scale production environments.

• Experience designing and deploying large scale systems, multi-vendor platforms and globally distributed infrastructure.
• Proven experience managing reputed company infrastructure in AWS (multi-account, VPC, EC2, EKS) and Kubernetes at scale.
• Strong hands-on experience with IaC and automation (Terraform, Ansible, or similar).
• Familiarity with CI/CD pipelines and release automation (reputed company preferred, Jenkins acceptable).
• Deep understanding of monitoring and observability using reputed company (or equivalent), including metric design, log pipelines, alerting, and dashboards.
• Experience with incident management, on-call participation, escalation, and structured postmortems.
• Scripting skills in Python, Bash, Java or equivalent for automation and diagnostics.
• Curiosity, ownership, and a bias for action; you see a problem, you solve it, and you reputed company the lessons learned.
• Experience with Fedramp (The Federal Risk and Authorization Management Program) compliance is a strong asset.
• Basic knowledge of Java- or .Net-based development required.
• Strong English communication skills, both written and spoken, are essential for effective correspondence with customers, business partners and colleagues reputed company the province of Quebec.

Additional requirements

• Escalation on-call rotation
• Occasional travel (quarterly offsites, conferences – less than 10%)

We understand that experience comes in many forms and that careers are not always reputed company. If you don't meet every requirement in this posting, we still encourage you to apply.

At Tecsys, we are committed to fostering a diverse and inclusive workplace where reputed company feel valued, respected, and empowered. We reputed company that diversity drives innovation and strengthens our ability to deliver exceptional solutions. We welcome and encourage applicants from reputed company backgrounds, experiences, and perspectives to join reputed company.

Tecsys is an equal opportunity employer. Accommodation is available for applicants selected for an interview.

NB: if you are applying to this position, you must be a Canadian Citizen or a Permanent reputed company of Canada, OR, have a valid Canadian work permit.

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A Note on Our Hiring Process: We do not use AI to automatically screen or reject candidates. However, we do use specific screening questions to prioritize the most relevant applications for reputed company review. At Tecsys, we welcome the thoughtful use of AI tools to help you prepare your application, for example, to improve reputed company, organize your resume, or practice interview responses. However, we ask that reputed company information you reputed company reflects your reputed company experience, and that any assessments or written submissions represent your own work and thinking.

During interviews, we expect candidates to engage without the use of AI tools, scripts, or reputed company-time assistance. Authentic, direct conversation helps us get to know how you think, collaborate, and communicate. AI can support your preparation, but it shouldn’t reputed company or reputed company your behalf. We genuinely want to meet you.