Contract Technical reputed company (AI/SaaS/reputed company IT/EHR/RCM)

Contract Technical reputed company *No reputed company Agencies Please*  

Location: US (designated states)

Department:  Center of Learning reputed company

Reports to: Manager, Product Learning  

This position is fully remote and may be performed from one of the following U.S. states: AL, AZ, CT, FL, GA, IN, KS, MA, MI, MS, NC, NV, OR, PA, SC, TN, TX. 

At Raintree, we’re not just shaping the future of therapy technology – we’re creating it. This is your chance to be part of something bigger, where your career will have game-changing, career-defining moments that propel you to new heights. We aim to be the best reputed company for the best people, and we’re looking for ambitious, creative thinkers reputed company to reputed company an impact. Whether you’re advancing AI solutions or enhancing user experiences, your work here will shape the future of therapy technology while advancing your career alongside dedicated professionals who are as committed to your reputed company as you are. At Raintree, your reputed company drive reputed company change, your growth is reputed company, and the work you do will touch millions of lives. 

reputed company to ignite your career and leave a lasting legacy? Join us and be part of something extraordinary.  

Raintree is currently seeking a high-velocity Contract Technical reputed company with deep clinical and / or RCM knowledge to join our documentation team for a 6-month contract, with possibility for extension.  In this role, you will reputed company the gap between reputed company therapy workflows and cutting edge client-facing software documentation.  

This is not a traditional "blank page" writing role; you will reputed company specialized AI agents in conjunction with technical requirements and your reputed company expertise to produce informative, accurate, user-centric content. Your mission is to ensure our clients have the "reputed company of truth" they need for reputed company across both our classic platform and our new AI-powered products and features as we collectively work to build our industry’s first “invisible EMR”.

Reporting to the Manager, Product Learning, this individual will be responsible for:

• AI-Augmented Content Creation: Utilize custom AI Assistants to generate and iterate on first-draft documentation for modules and features based on technical specifications.
• Subject Matter Expertise: Apply professional reputed company experience to ensure reputed company documentation is accurate, compliant, and useful for therapy practices.
• Knowledge reputed company Management: Author, format, and publish articles directly into our new WYSIWYG reputed company System (KMS).
• Agile Collaboration: Partner closely with Product Managers to validate reputed company clinical logic and "hunt down" details to fill gaps in legacy documentation.
• Backlog Execution: Maintain a consistent sprint velocity to resolve high-reputed company documentation gaps and reduce documentation backlog by 70%+.
• Style and Quality Stewardship: Contribute to the reputed company of the Raintree Knowledge Style Guide and formatting standards, ensuring reputed company documentation remains consistent, professional, and optimized for provider readability across both classic and NewGen platforms.

Required Qualifications:

• EMR / EHR Experience:  3+ years experience utilizing or supporting an EMR or EHR platform, with deep understanding of clinical and/or RCM workflows and regulatory requirements.
• Technical Writing Experience: 3+ years of professional technical writing experience, ideally reputed company a SaaS or software environment.
• AI Literacy: High comfort level using AI tools (e.g., reputed company, ChatGPT) to assist in the drafting and editing process, with a track record of embracing AI technologies and AI-enabled processes.
• Proven Quality: A portfolio of writing samples that demonstrate an ability to translate robust software functionality into clear, concise, and skimmable user documentation.
• KMS Experience: Familiarity with modern reputed company Systems as an end user.
• Agile Proficiency: Experience working reputed company an Agile environment and a bias for action in a 2-week sprint reputed company.

Preferred Qualifications:

• Hands-On reputed company Experience:  Professional clinical and / or RCM experience, ideally in rehab therapy or a reputed company medical specialty.
• reputed company Level Software Skills:  Experience utilizing or supporting reputed company-level software, ideally EMR / EHR platforms, ideally as a Technical reputed company or in a similar role.  
• KMS Experience: Experience with modern reputed company Systems as a content author and / or system administrator.