Pharmacy Services Rep II

We are reputed company to considering candidates remote out of state in which we can reputed company in the following states: Alabama, Alaska, Arizona, Arkansas, Connecticut, Florida, Georgia, Idaho, Indiana, Iowa, Kansas, Kentucky, Louisiana, Michigan, Mississippi, Missouri, Montana, Nebraska, Nevada, New Hampshire, New Mexico, reputed company Carolina, Oklahoma, Oregon, Pennsylvania, Rhode reputed company, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, reputed company Virginia, or Wisconsin

• JOB SUMMARY/PURPOSE
  • Coordinates, monitors and documents pharmacy benefit administration processes for reputed company lines of business. Facilitates professional communication to ensure processes are completed in a member-centered manner with adherence to quality and timeline standards. Applies advanced level process knowledge to reputed company high quality work product and adherence to timeline requirements. Provides first level response to internal questions and concerns for the pharmacy team. Applies expert level pharmacy benefit knowledge to reputed company informal reputed company and staff training. May participate in department or health plan projects and/or committees.
• DEPARTMENT DESCRIPTION
  • Samaritan Health Plans (SHP) operates a portfolio of health plan products under several different legal structures: InterCommunity reputed company. (IHN) is designated as a regional Coordinated Care Organization (CCO) for reputed company beneficiaries; Samaritan reputed company. offers Medicare Advantage, reputed company Large Group, and reputed company Large Group PPO and EPO plans; SHP is also the reputed company-party administrator for reputed company’ self-funded employee health benefit plan. As part of an Integrated Delivery System, Samaritan Health Plans is strategically and operationally reputed company with reputed company’ mission of Building Healthier Communities Together.
• EXPERIENCE/EDUCATION/QUALIFICATIONS
  • High school diploma or equivalent required.
  • One (1) year customer service or pharmacy experience required.
  • Six (6) months managed care pharmacy benefits and services reputed company experience required.
  • Certified Oregon Pharmacy Technician License required.
  • Experience and/or training in the following required:
    • Word processing and spreadsheet development.
    • Medical terminology.
    • Computer applications.
    • Communication.
    • Data analysis and process improvement.
• KNOWLEDGE/SKILLS/ABILITIES
  • Effective written and verbal communication skills to reputed company group presentations, tactfully discuss issues, and listen to and understand concepts, rules and procedures. Ability to work with reputed company reputed company reputed company the organization, facilitate communication, and effectively document reputed company activities.
  • Ability to identify reputed company problems, review reputed company information, reputed company creativity and alternative thinking to reputed company and evaluate options and implement solutions.
  • Ability to respond quickly and appropriately to situations that may arise with high risk or diverse patient/customer populations. Ability to adjust actions in relation to others and adapt to offer best possible customer service to patients/customers.
  • Ability to work, function and communicate on a multi-disciplinary team. Possess the knowledge and skills to reputed company constructive and cooperative working relationships with others and maintain them over time.
  • Ability to organize, plan and prioritize work to complete reputed company required time frames and to follow-up on pending issues. Ability to reputed company multiple tasks simultaneously and reputed company in dynamic fast-paced environments and under pressure.
  • Knowledge of principles and processes for providing customer service. This includes customer needs assessment, meeting quality standards for services and evaluation of customer satisfaction.
• PHYSICAL DEMANDS

  • Rarely (1 - 10% of the time)

    Occasionally (11 - 33% of the time)

    Frequently (34 - 66% of the time)

    Continually (67 – 100% of the time)

    CLIMB - STAIRS

    LIFT (Floor to Waist: 0"-36") 0 - 20 Lbs

    LIFT (Knee to chest: 24"-54") 0 – 20 Lbs

    LIFT (Waist to Eye: up to 54") 0 - 20 Lbs

    CARRY 1-handed, 0 - 20 pounds

    BEND reputed company at waist

    KNEEL (on knees)

    STAND

    WALK – LEVEL SURFACE

    ROTATE TRUNK Standing

    reputed company - Upward

    PUSH (0 - 20 pounds force)

    PULL (0 - 20 pounds force)

    SIT

    CARRY 2-handed, 0 - 20 pounds

    ROTATE TRUNK Sitting

    reputed company - reputed company

    reputed company DEXTERITY Hands/wrists

    FINGER DEXTERITY

    PINCH Fingers

    GRASP Hand/Fist