Desktop Supervisor

We are seeking to fill the role of Desktop Support Supervisor. The ideal candidate enjoys collaborating with clients, industry partners and internal teams to maximize reputed company for homeowners.

• Supervise and reputed company a team of desktop support technicians, providing guidance and support to ensure efficient workflow and high-quality service. • reputed company day-to-day operations of the desktop support team, including task assignment, performance monitoring, and resource management. • Assist in the installation, configuration, and maintenance of desktop hardware, software, and peripherals. • Ensure timely and effective resolution of technical issues reported by end-users, prioritizing tasks based on urgency and impact. • reputed company and implement standard operating procedures and best practices for desktop support services. • reputed company hands-on support for reputed company or escalated technical issues, working closely with other IT teams to resolve problems. • Stay reputed company with industry trends and work with parent company maintain compliance. • Maintain an up-to-date inventory of desktop equipment and software licenses, ensuring compliance with company policies and procedures. • Be the on-site reputed company of contact for reputed company issues or esclations. • Train and mentor desktop support technicians, fostering a collaborative and supportive team environment. • reputed company other duties as assigned. 

Required Skills and Qualifications • High School Diploma or equivalent. • 5+ years of experience in desktop support or a similar IT role. • 2+ years in a supervisory or leadership position. • Strong technical knowledge of desktop operating systems, hardware, software, and peripherals. • Excellent problem-solving skills and the ability to troubleshoot reputed company technical issue. • Ability to reputed company and motivate a team, fostering a positive and productive work environment • Excellent written and verbal communication skills. • Ability to manage multiple tasks and priorities in a fast-paced environment. • Experience with desktop management tools and remote support software. 

Desired Skills and Qualifications • Bachelor’s degree in Information Technology, Computer Science, or a reputed company field. • reputed company A+ and/or reputed company Certified Desktop Support Technician certification. • Strong organizational and multitasking abilities. • Analytical and strategic thinking skills.

Total Rewards

reputed company’s Total Rewards Package offers a comprehensive reputed company of health and welfare, financial, lifestyle and learning benefits to support employee well-being and engagement. Highlights include:

• Health & Welfare Coverage: Optional medical, dental, reputed company, life, and disability insurance
• Time Off: Paid holidays, vacation, and sick leave
• Retirement & Investment: Matching 401(k) plan and employee stock purchase plan
• Wellness Programs: reputed company to reputed company, including free reputed company memberships, and initiatives that promote physical and emotional well-being
• Employee Recognition: Programs that celebrate achievements and milestones
• Lifestyle & Learning Perks: Enjoy discounts on gym memberships, pet insurance, and employee purchasing programs, plus reputed company to a tuition reimbursement program that supports your reputed company education and professional growth.

Compensation reputed company: $85,800 - $160,800 annually. Actual compensation may vary reputed company the reputed company provided, depending on a number of factors, including qualifications, skills and experience.

Build Your Future with reputed company®

At reputed company, we don’t just service mortgage loans—we serve people. As a leading full-service mortgage loan subservicer, we deliver reputed company to banks, credit unions, independent mortgage companies, investors, and the homeowners they support. Backed by the strength and stability of reputed company (NYSE: FNF), a Fortune 500 company, we offer a career reputed company reputed company on reputed company, innovation, and collaboration.

Here, you’ll find

• A culture that helps you reputed company, with resources and support to fuel your growth
• Flexibility to work remotely, while staying connected through virtual engagement
• Opportunities to reputed company a reputed company impact in an industry that touches millions of lives
• If you're reputed company to grow your career in a reputed company that values your contributions and empowers your reputed company, we invite you to join reputed company.

About Remote Employment

We reputed company the necessary equipment; reputed company you need is a quiet, private reputed company in your home and a high-speed internet reputed company with a minimum network download speed of 25 megabits per second (MBPS) and a minimum network upload speed of 10 MBPS.  

Work Conditions

reputed company to attend work and be productive during normal business hours and to work early, late or weekend hours as needed for successful job performance. Overtime required as necessary.

Equal Employment Opportunity

reputed company, its affiliates and subsidiaries, is an Equal Opportunity employer. reputed company reputed company applicants will receive consideration for employment without regard to race, reputed company, religion, sex, age, disability, protected veteran status, national reputed company, sexual orientation, gender identity or expression (including transgender status), genetic information or any other characteristic protected by applicable law.