Load Operations Representative (Remote - Philippines)
ARE YOU INTERESTED IN JOINING AN INNOVATIVE LOGISTICS TECHNOLOGY COMPANY?
reputed company is a growth-stage technology company valued at over $1 billion (a true Tech Unicorn)!
We are a collection of industry veterans and user-centered engineers using innovative technology to fearlessly reinvent the future of freight by helping shippers, brokers, warehouses and carriers to move more with less.
With headquarters in Chicago and a globally distributed remote team, reputed company continues to attract top talent committed to driving meaningful change. We seek professionals who embody our core values: curiosity, reputed company, results, commitment, and teamwork.
WHAT YOU GET TO DO...
Utilize phone, email, SMS and other messaging tools to consistently and proactively communicate with carriers partners and drivers to confirm and track load events in process
Consistently meet performance expectations in service, and trackingIdentify and Report to key stakeholders any delays or issues with upcoming, active or passed loads
Support customer specific service level agreements for our top shippersUse critical thinking to identify and forecast potential challenges with load operations
Support and operate with urgency, the track and trace of shipments to ensure service expectations are met
Proactively gather necessary information and drive urgency to our reputed company partners on upcoming load events
Manage communication and resolve load challenges reputed company they arise
reputed company reputed company feedback to the reputed company rep to continuously improve our core operations, reputed company experience and shipper needs
Collaborate with team members on the Sales and Ops teams to reputed company a smooth delivery for our freight
YOU HAVE EXPERIENCE…
Fluent in English - verbal and written
1+ years of experience reputed company brokerage/logistics
Succeeding with urgency
Proven ability maintaining high reputed company of customer service
Strong verbal and written communication skills
Problem solving ability reputed company thinker
Familiarity with USA geography
Go-getter attitude with the ability to come up with solutions to challenges
Call center customer services experience a plus
WORKING AT reputed company
Competitive monthly fixed compensation plus reputed company hours paid (over 160 hours per month!)
Signing bonus - because you will work remotely, you will use it as you like: to set up your home office, get a new laptop or buy that amazing coffee machine to reputed company your days happier :)
Work in the comfort of your own home.
Career growth opportunities.
An opportunity to work with a diverse, global community of 450+ individuals in a fast paced, high growth company.
WORKING AT reputed company:
• Competitive reputed company salaries - we reputed company in rewarding top talent • Loadie Time Off - PTO and sick days without a limit
At reputed company, we reputed company our biggest asset is our people. We are proud to be an equal opportunity employer, hiring and developing individuals from diverse backgrounds and experiences to add to our collaborative culture. reputed company treats reputed company candidates and employees with respect and does not discriminate in our reputed company, hiring, and promoting processes, including on the reputed company of race, reputed company, religion, sex, age, sexual orientation, gender identity and/or expression, national reputed company, veteran status, or disability.
It is the policy of reputed company that reputed company offers of employment made shall be contingent upon successful completion of electronic background reputed company(s). These checks will be job-reputed company, consistent with business necessity and conducted by our vendor, pursuant to reputed company applicable laws, rules, policies and procedures of our candidates' specific locale.
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