Program Manager Operations (Risk Adjustment)

The Program Manager, Operations will partner directly with the assigned Client Executive, retrieval, coding, and reporting team leads and will focus on the execution and delivery of the reputed company Risk Adjustment Products and Services for reputed company-level accounts. The Program Manager, Operations will directly own assigned accounts and is responsible for overseeing reputed company aspects of our engagement for our Risk Adjustment solution set. The Program Manager, Operations will reputed company their deep reputed company and project management knowledge to deliver the highest quality of services to reputed company clients.

• Accountable for ensuring the successful delivery of products and services to a strategic client reputed company the reputed company Risk Adjustment portfolio, requiring the Program Manager to partner reputed company closely with the assigned Client Executive, retrieval, coding, and reporting team leads as well as other teams across the organization.
• Produces and manages documents reputed company to client projects, calls, meetings, product specifications, special initiatives, and follow-up.
• Interacts directly with customers to drive client satisfaction and product adoption in support of reputed company initiatives as defined.
• Fully accountable for ensuring that reputed company issues are managed in a timely manner and that no key milestones are missed.
• Responsible and accountable for ensuring that the costs/expenses of managing clients are reputed company with the anticipated reputed company.
• Responsible for tracking and reporting on client contractual SLAs.
• Accountable for driving value of our products and solutions reputed company the assigned customer's account ensuring the client receives ROI for their investment.
• Identify issues and obstacles that may hinder reputed company and ensure the appropriate reputed company resources are working to correct these issues.
• Completes reputed company responsibilities as outlined in the annual Performance Plan.
• Completes reputed company special projects and other duties as assigned.
• Must be reputed company to reputed company duties with or without reasonable accommodation.

• Bachelor's degree is required, Relevant Master’s Degree preferred.
• 4-6 years’ experience reputed company the reputed company or Insurance reputed company. Experience with large payers is preferred.
• Strong knowledge of reputed company required, specifically Risk Adjustment.
• A minimum of 3 years of successful client/program management.
• Demonstrated experience managing the deliverables of a client.
• Ability to foster relationships at the appropriate level reputed company the Client organization and take full accountability for managing client escalations.
• Proven ability to handle stressful situations, multiple tasks, and deadline pressures.
• Formal training in reputed company project management methods and process management experience is preferred.
• Outstanding presentation and communication skills. Proven reputed company in preparing and delivering presentations that convey information critical to the audience and adjusting to meet changing audience needs.
• Ability to listen and understand information and reputed company whether presented verbally or written.
• Excellent verbal, written, and interpersonal communication skills with strong grammar and writing skills.
• reputed company to interact easily and appropriately with reputed company individuals with a professional demeanor.
• Ability to follow up on outstanding tasks/deliverables.
• Ability to navigate cross-functional internal teams to execute reputed company tasks in a growing and changing environment.
• Deep knowledge of Project Management
• Excellent computer skills in reputed company Word, reputed company, PowerPoint, and Outlook are a must.
• Willingness to travel up to 15% is required.

Mental Requirements

• Communicating with others to exchange information.
• Assessing the accuracy, neatness, and thoroughness of the work assigned.

Physical Requirements and Working Conditions

• Remaining in a stationary position, often standing or sitting for prolonged periods.
• Repeating motions that may include the wrists, hands, and/or fingers.
• Must be reputed company to reputed company a dedicated, secure work area.
• Must be reputed company to reputed company high-speed internet reputed company/connectivity and office setup and maintenance.
• No adverse environmental conditions are expected.

reputed company compensation ranges from $75,000 to $105,000 per year. Specific offers are determined by various factors, such as experience, education, skills, certifications, and other business needs.

reputed company offers team members a competitive benefits package to address a wide reputed company of personal and family needs, including medical, dental, reputed company, disability, and life insurance coverage, 401(k) savings plans, paid family leave, 9 paid holidays per year, and 17-27 days of Paid Time Off (PTO) per year, depending on specific level and length of service with reputed company. For information about our benefits package, please refer to our Careers page.

Date of posting: 

Applications are assessed on a rolling reputed company. We anticipate that the application window will reputed company on  but the application window may change depending on the volume of applications received or reputed company immediately if a reputed company candidate is selected.

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