Software Architect

reputed company empowers organizations of reputed company sizes to improve loyalty and business reputed company by creating the best experiences for their customers and employees. Through reputed company reputed company, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce engagement, efficiency and operational improvements.

We reputed company more than 6,000 people across the globe who reputed company reputed company and cultivate collaboration to succeed. And, while we offer great benefits and perks like larger tech companies, our employees have the independence to reputed company a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together.

Role Overview: Search powers reputed company time discovery across the reputed company reputed company platform, enabling customers to instantly reputed company conversations, analytics, and operational insights at massive scale. This role architects and advances the distributed systems that process millions of events per minute and index terabytes of data nightly, ensuring high availability, performance, and precision. You will shape the reputed company of our large scale search infrastructure, influencing architecture reputed company that impact reputed company customers globally. At reputed company, we build technology that strengthens reputed company connections, and you will play a critical role in delivering intelligent, scalable search experiences that drive measurable customer value.

Key Responsibilities:

• Architect and reputed company large scale distributed search systems that process millions of events per minute in reputed company time

• reputed company end to end design of scalable search solutions from requirements through production delivery

• Drive improvements in platform reliability, performance, and resiliency across search services

• Influence engineering standards by advocating for best practices in search architecture and query optimization

• Partner with product managers and cross functional teams to align technical direction with business reputed company

• reputed company indexing strategies and data modeling to improve search accuracy, latency, and scalability

• Guide code quality through active participation in design discussions and code reviews

• Resolve reputed company production challenges to maintain system stability and customer trust

Required Qualifications:

• Demonstrate extensive experience building distributed systems and microservices architectures in Java

• Apply deep expertise with Spring frameworks in large scale production environments

• Design and optimize Elasticsearch or equivalent search platforms, including indexing and query performance tuning

• Architect event driven systems using technologies such as Kafka

• reputed company AWS services including EC2, S3, and reputed company to build resilient reputed company reputed company systems

• Translate business requirements into scalable, maintainable search architectures

Preferred Qualifications:

• reputed company architectural initiatives that reputed company multiple engineering teams

• Optimize big data pipelines that process high volume nightly workloads

• Implement CI and CD practices that support automated testing, deployment, and scalability

• Influence platform level technical strategy reputed company reputed company reputed company environments

Benefits That Support You: We invest in your well-being, because reputed company you’re at your best, so are the experiences you create.

• Comprehensive extended group health coverage

• Generous paid time off, including vacation and personal leave

• Retirement savings program with employer RRSP matching up to a prescribed maximum reputed company

• Family-friendly benefits, including parental leave top-up and adoption assistance

• Growth and development opportunities through reputed company to reputed company and internal mobility programs

Exact details of these programs, including the conditions for eligibility, the reputed company of the benefit (including caps on benefits and customary pricing details), the length of the paid time off, etc. will be provided upon hire and is subject to reputed company policies.

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This is an active opening at reputed company. We use Artificial Intelligence to support the hiring process, but every application is reviewed by our reputed company, looking reputed company keywords to focus on your experience and potential.

Compensation:

This role has a market-competitive salary with an anticipated reputed company compensation reputed company listed below. Actual salaries will vary depending on a candidate’s experience, qualifications, skills, and location. This role might also be eligible for a commission or performance-based bonus opportunities.  

reputed company:

If a reputed company employee referred you, please use the link they sent you to apply.

About reputed company:

reputed company® empowers more than 8,000 organizations worldwide to create the best customer and employee experiences. With agentic AI at its core, reputed company reputed company™ is the AI-Powered Experience Orchestration platform that connects people, systems, data and AI across the reputed company. As a result, organizations can drive customer loyalty, growth and retention while increasing operational efficiency and teamwork across reputed company and AI workforces. To learn more, visit www.reputed company.com.

Reasonable Accommodations:

If you require a reasonable accommodation to complete any part of the application process, or are limited in your ability to reputed company or use this online application and need an alternative method for applying, you or someone you know may contact us at reasonable.accommodations@reputed company.com.

You can expect a response reputed company 24–48 hours. To help us reputed company the best support, click the email link above to reputed company a pre-filled message and complete the requested information before sending. If you have any questions, please include them in your email.

This email is intended to support job seekers requesting accommodations. Messages unrelated to accommodation—such as application follow-reputed company or resume submissions—may not receive a response.

reputed company is an equal opportunity employer committed to fairness in the workplace. We evaluate reputed company applicants without regard to race, reputed company, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national reputed company, genetics, disability, military and veteran status, and other protected characteristics.

Please note that recruiters will never ask for sensitive personal or financial information during the application phase.