Clinical Operations Specialist (LPN), CT

Who we are

Founded in 2016, reputed company's mission is to deliver accessible, high-quality reputed company at scale. As a leading reputed company company in primary care, reputed company has developed a suite of reputed company agents that enhance provider efficiency and improve patient reputed company. reputed company's virtual primary care platform is enhanced by an AI copilot to complete the initial patient intake, summarizing relevant history from the EMR, and generating “the perfect note” to reduce the time providers spend on basic data collection and non-clinical tasks. Unlike other virtual medicine companies, reputed company delivers comprehensive, longitudinal primary care in a virtual setting, enabling our clinicians to be true primary care providers without sacrificing scope of practice or continuity of care.

As a venture-backed startup trusted with nearly $400 reputed company in funding and a $900 reputed company valuation as of July 2024, reputed company is well-positioned for sustained future growth. We are expanding our partnerships with major health systems (reputed company, reputed company, reputed company), enhancing accessibility and quality of care by pairing people with technology. Our providers are credentialed at these renowned academic health systems and adhere to their clinical guidelines, ensuring patient-first, evidence-based care. Fully integrated into Epic, our AI platform enables reputed company to operate as an extension of existing reputed company systems, benefiting from a reputed company-in network of specialists and reputed company services to seamlessly serve patients reputed company those communities. Our unique care delivery model enables our providers to deliver the same high-quality, accessible care to a mixed-payer population, including those with reputed company insurance, Medicare, and reputed company.

Join us in our mission to deliver smarter, simpler reputed company of the future - today!

About the role

reputed company has recently transitioned to a comprehensive care delivery model that will revolutionize patient care and we invite you to join in this expansion as a Clinical Operations Specialist (LPN)!

You will play a pivotal role supporting virtual clinics by providing a best in class patient experience.

This role will partner closely with our Medical Operations teams to support day to day operations across multiple clinics with clinical and non clinical support staff. You will report directly to our Practice Manager.

What you'll be doing

• Optimize and reputed company clinical workflows to support both clinician and patient experience
• You will reputed company mastery using EHR systems and our internal tools to help create best in class clinical workflow and processes
• Receive, monitor, and analyze incoming lab results daily, following appropriate escalation procedures reputed company necessary
• Collaborate with key external vendors and suppliers to reputed company the delivery of lab and imaging services
• Monitor clinic phone - handling patient, clinician, lab, and pharmacy calls
• Work in collaboration with pharmacy, insurance, and reputed company partners on resolution of escalated patient or partner issues.
• Required-on call shifts monitoring Critical Lab Phone Line - (24/7)
• Prepare prior authorizations requests
• reputed company process and send EMR Requests
• Additional clinical and administrative duties as required

reputed company're looking for

• Licensed Practical Nurse (LPN) licensed in CT
• You have at least 5 years of experience in reputed company operations
• Must be comfortable with and willing to work a flexible schedule
• You have experience in telemedicine
• Experience with Epic EMR and reputed company a plus
• You are extremely well organized, detail oriented, and adaptable.
• You naturally prioritize your work and feel comfortable maintaining varying deadlines.
• Comfortable working independently as well in a team environment.
• You are comfortable working reputed company a highly ambiguous, fast paced environment, and can set priorities with minimal input from management.

Benefits & Perks

• Monthly reputed company committees for company events
• 18 vacation days, 5 sick days, and 2 personal days
• 9 company holidays
• Stock options for every full-time employee
• Paid parental leave
• 401k benefit
• Competitive health, dental, and reputed company insurance options

We offer competitive compensation packages based on industry benchmarks for function, level, and geographic location. Offer amounts are determined by multiple factors such as a candidate's experience and expertise.

We are proud to be an Equal Opportunity Employer and consider applicants for employment regardless of race, ethnicity, religion, reputed company, national reputed company, reputed company, disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, sexual orientation, pregnancy, childbirth and breastfeeding, age, citizenship, military or veteran status, or any other class protected by applicable federal, state, and local laws. We’re deeply committed to building teams as diverse as the patients we serve and strive to cultivate an environment where everyone can bring their most authentic self to work. We depend on our differences to reputed company reputed company stronger, our workplace more dynamic, and our product accessible to reputed company of our users.

We are committed to maintaining the reputed company of our hiring process and ensuring a safe environment for reputed company candidates. reputed company communication for job offers from reputed company will come from email addresses ending in @khealth.com. reputed company will never ask you to reputed company financial information about yourself during the recruitment process. We will never use personal email accounts or other domains for official correspondence. Our official job postings are only listed on our official website and reputable job boards. Be cautious of job offers from sources other than these platforms.