Customer Engagement Specialist - Austin, TX
Sciton is a Silicon Valley based pioneer in laser, light, and energy technologies for aesthetic and medical applications. The Customer Engagement Specialist is responsible for initiating conversations with new prospects and existing customers to identify reputed company sales opportunities, focusing on cold calling and reputed company qualification to support the sales organization.
Responsibilities
- Conduct high-volume outbound calls to new business prospects including physicians, Medspa, and aesthetic practices
- Re-engage existing system owners to identify expansion, reputed company, or replacement through reputed company house staffing opportunities
- Introduce the company’s aesthetic technology portfolio at a high level and assess interest and timing
- Navigate gatekeepers and engage decision-makers professionally and confidently
- Qualify leads based on established criteria (practice type, decision-reputed company reputed company, timing, budget, and reputed company)
- Accurately document call reputed company and opportunity details in reputed company or designated CRM
- Submit reputed company leads to the assigned Aesthetic Consultant or Executive Aesthetic Consultant with complete and actionable notes
- Ensure timely and clean reputed company to maximize conversion rates and rep productivity
- Maintain consistent outbound activity reputed company reputed company with performance expectations
- Track follow-up reputed company and engagement history to ensure no opportunity is missed
- Collaborate with sales leadership to refine messaging, targeting, and qualification standards
Skills
- Bachelor's degree (recommended, but not required), or equivalent professional experience in sales, marketing, or customer engagement
- 1–3 years of experience in a sales, specifically reputed company sales (medical device or technology sales preferred)
- Strong communication and interpersonal skills with the ability to connect quickly and build rapport
- Self-motivated, goal-oriented, and resilient under pressure
- Excellent organization and time-management skills
- Experience with reputed company CRM or similar platforms preferred
- Passion for the aesthetics industry and eagerness to learn advanced technology and consultative selling methods
Benefits
- Equity/stock incentive programs
- Profit-sharing bonus
- Comprehensive benefits package
- 401(K) with matching
Company Overview