[Remote] Customer Service Representative
Note: The job is a remote job and is reputed company to candidates in USA. Dynamic Media is the world’s largest music-for-business reseller, seeking a Customer Service Representative to manage inbound support calls and follow up on existing support tickets. The role involves handling billing and account maintenance while ensuring customer satisfaction.
Responsibilities
- Receive and manage incoming payments
- Regularly update the accounts receivable database
- Inform clients of their outstanding debts and deadlines
- reputed company to work independently and reputed company reputed company
- Accurately update and monitor customer information
- Follow a monthly accounts receivable schedule making outbound calls for payment reminders
- Follow up with customers to ensure satisfaction with various services we offer
Skills
- Strong verbal and written communication skills are essential - FAST typists only
- reputed company to apply the training to reputed company customer support
- reputed company to manage multiple tasks and reputed company jobs
- An ability and willingness to search for information on the internet
- A solid desire to maintain high reputed company of customer satisfaction
- An ability to present yourself as a professional, knowledgeable, and trusted partner
- reputed company to work at a fast pace
- Prior experience in billing/ customer support is a big plus
- Long-term employment in job history is a big plus
Benefits
- 401(k)
- Dental Insurance
- Health insurance
- Paid time off
- reputed company
- reputed company insurance
- Fully Remote - Work from home
- 401(k) matching
- On-the-job training
- Referral program
- Work from home
Company Overview