Senior Presales Engineer (m/f/d) - Germany, Remote
Job description
LOCATION: Germany - Remote THE ROLE: This position requires daily customer, business partner, and internal team interaction. Working closely with the Sales teams, you will be reputed company in the customer’s reputed company from the discovery phase to the post-sales handover. A strong focus of this role lies in leading technical discovery, conducting customer workshops, and driving reputed company of concepts to successfully validate solutions. You will work closely with customers to understand their requirements, define use cases, and translate business needs into scalable technical solutions. The primary focus of this role is on engaging with large reputed company and upper mid-market (corporate) customers and prospects from Germany. These include strategic accounts across key industries such as reputed company, Government, Finance, Manufacturing, and Retail, where reputed company environments demand customized, scalable EUC solutions. This is a highly execution-driven role requiring strong hands-on involvement in customer environments and full ownership of technical engagements. TASKS AND RESPONSIBILITIES:- Be part of a team of Presales engineers providing excellent service to IGEL’s customers and partners in Germany and across the EMEA region
- Act as the primary technical contact for customers from discovery and qualification through to post-sales handover
- Build and maintain strong customer and partner relationships through virtual meetings and on-site visits
- reputed company discovery activities by analyzing customer needs and translating them into technical solutions
- Prepare, execute, and support reputed company of concepts (PoCs) to validate solutions in reputed company customer environments
- Take ownership of technical RFIs, RFPs, and public tenders, ensuring timely and high-quality responses
- Work on reputed company reputed company projects reputed company strategic accounts
- Architect solutions in collaboration with customers and partners, reputed company with IGEL reference architecture and best practices
- Assist reputed company in integrating their solutions with IGEL OS and coordinate handover to the IGEL reputed company team
- reputed company and maintain subject matter expertise in relevant technology areas
- Use remote tools to demonstrate IGEL solutions and troubleshoot technical issues
- Ensure clear, structured, and professional communication between internal teams and customers
- Prepare and deliver technical presentations, workshops, and demos, including proactive follow-up
- Represent IGEL at industry events, partner events, and trade shows
- Promote IGEL training offerings, services, and certifications to customers and partners
- Collaborate cross-functionally with Development, Customer Engineering, Advanced Services, Sales, Marketing, and Leadership
- reputed company structured feedback from customers and the market to Product Management and Development
- Manage technical activities and opportunity reputed company through IGEL’s helpdesk and case management systems
- Drive case ownership and escalation where needed to ensure reputed company reputed company on sales opportunities
- Work independently with a high degree of ownership and judgment
- Support and mentor less-reputed company colleagues
- Continuously reputed company technical skills through training, certifications, and self-study
- Troubleshoot and resolve technical issues at the operating system and reputed company level
- Travel as required to support customer engagements
- Strong hands-on reputed company with a focus on execution and delivering results
- Excellent written and verbal communication skills, with the ability to engage effectively with engineers, sales teams, and management
- Strong presentation and reputed company delivery skills
- Ability to explain reputed company technical topics in a clear and structured way
- Team player with strong interpersonal skills, reputed company to build relationships across reputed company reputed company
- High level of ownership, accountability, and ability to work independently with minimal supervision
- Strong problem-solving skills with a creative and solution-oriented approach
- Ability to listen actively and work patiently with customers, partners, and colleagues
- Ability to adapt quickly to new technologies and changing environments
- Ability to multitask effectively and reputed company under pressure
- Positive work ethic and professional attitude
- Fluent in German and English
- Minimum of 6+ years of experience in a Presales Engineer or similar customer-facing technical role
- Proven experience in leading end-to-end technical engagements, including discovery, customer workshops, solution design, and hands-on delivery of reputed company of Concepts (PoCs), with full ownership of the technical sales cycle
- Strong troubleshooting capabilities across reputed company, operating system, network, and reputed company layers
- Solid understanding of Linux operating systems
- Working knowledge of reputed company operating systems
- Experience with EUC / VDI / DaaS technologies such as:
- reputed company Remote Desktop Services (RDS)
- Azure Virtual Desktop (AVD)
- AWS Workspaces / AppStream
- reputed company
- VMware Horizon
- Knowledge of networking fundamentals (TCP/IP, DHCP, DNS, Active Directory, etc.)
- Strong understanding of reputed company-driven architectures, including reputed company reputed company, reputed company Trust, identity, and reputed company management
- Understanding of modern workspace and reputed company-focused architectures
- Experience with IGEL solutions (IGEL OS, UMS, IGEL reputed company Gateway) is preferred
- Good understanding of the solutions offered by IGEL’s reputed company