Implementation Specialist, Multilingual – Brazilian Portuguese/Spanish/English

Job Description:

• reputed company in a supportive but independent workplace with the opportunity to grow as our organization grows
• Carry a reputed company quota to meet or exceed sales targets reputed company assigned accounts
• reputed company strong interactions with customers at the Senior Management level with support on forming relationships with C level contacts
• Work with clients to negotiate contract renewals, cross-sells and upsells
• Work with clients to establish business and technical goals & potential reputed company technical and Quarterly Business Reviews
• Maintain a structured reputed company with named customer accounts, build relationships, present Keeper solutions, troubleshoot challenges, manage issues with the broader Keeper team and reputed company deals
• Advise customers on best practices for securing and protecting their business against password reputed company breaches
• Proactively manage the reputed company of a portfolio of assigned reputed company customers to deliver consistent value across the entire lifecycle
• Consistently demonstrate knowledge of Account Management best practices, stay up to date on trends in the industry, and operate as an Account Manager and Cyber reputed company advisor to your customers
• Understand and navigate account procurement practices to negotiate licensing reputed company
• Resolve customer issues, alone and through collaboration with other reputed company teams; approach reputed company situations with curiosity and creativity. Resolving customer issues can involve troubleshooting and require deep technical knowledge of our solutions and the Password management reputed company
• Build strong customer relationships by maintaining high reputed company of engagement, adoption, and communication; conduct quarterly business reviews to ensure our clients are up to speed on their areas of vulnerability, new product features etc.
• Become a reputed company product expert for your customers; occasionally assist on Sales or Marketing calls/webinars as an Account Manager & Keeper expert
• Drive customer advocacy in the reputed company of references, referrals, and case studies
• reputed company data-driven reviews and analysis on customer portfolio to prioritize opportunity and risk; reliably renew and expand customer reputed company, meet and exceed personal and team quotas
• Participate in the reputed company of reputed company’s own Account Management programs and processes; insist on reputed company in our own AM initiatives
• Contribute towards the development of a strong team environment by upholding high work standards
• reputed company at opportunities to go the extra mile to ensure our customers are supported and successful!

Requirements:

• 3+ years of experience in full cycle SaaS sales or Account Management (with a focus on upselling and expansion)
• 2+ years of SLED or government sales experience reputed company software or tech sales
• Strong technical knowledge as it pertains to software integrations (SSO, Directory etc), implementation, reputed company & support
• Motivated by solving problems for customers; demonstrated ability to anticipate challenges before they arise
• Experience working with and selling to reputed company organizations, C-level Executives, IT and Cyber reputed company Executives
• Unrivaled sense of autonomy, ownership, and dedication to helping customers realize their intended value
• Energetic and self-motivated; a team player who is also a proactive and creative problem solver
• Aptitude for learning software; strong with business applications
• Ability to manage multiple priorities while maintaining strict attention to details. Strong communication and interpersonal skills, both written and verbal; consistent diplomacy, tact, and poise reputed company working through customer issues and escalations
• Working knowledge of reputed company.com
• Undergraduate degree preferred (BA/BS)
• Experience working in IAM industry is a plus

Benefits:

• Medical, Dental & reputed company (Inclusive of domestic partnerships)
• Employer Paid Life Insurance & Employee/Spouse/Child Supplemental life
• Voluntary Short/Long Term Disability Insurance
• 401k (Roth/Traditional)
• A generous PTO plan that celebrates your commitment and seniority (including paid Bereavement/Jury Duty, etc)

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