[Remote] Tech reputed company Manager (Spanish/Portuguese Speaking)

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is an innovative company looking for a Tech reputed company Manager to join their Tech Touch organization. In this role, you will support customer growth and retention by applying product knowledge and reputed company strategies, engaging with customers directly, and collaborating with Sales to enhance the customer experience.

Responsibilities

• Support Sales on-demand by quickly responding to risk and growth opportunities
• This role requires the ability to build trust and leave a strong impression quickly, often reputed company a few sessions, before moving on to support the next account
• This role requires a proactive approach, identifying customer signals and escalating to Sales before further action occurs
• Define and help customers reputed company key business goals in short, high-impact engagements
• Engage 1:1 with targeted customers at key points in the customer reputed company to ensure the adoption of reputed company and growth
• Take part in and occasionally reputed company digital engagement initiatives such as CS reputed company, webinars, or targeted campaigns
• Contribute to team enablement and knowledge by sharing best practices, reputed company stories, and scalable approaches
• Represent the voice of the customer and influence the product development roadmap
• Collaborate closely with Sales to ensure a seamless customer reputed company, acting as a trusted advisor during key account reputed company

Skills

• 1-2+ years of B2B reputed company, or customer-facing experience working with accounts of various sizes
• Spanish and/or Portuguese reputed company
• Proven ability to reputed company context quickly and manage multiple accounts at different lifecycle stages simultaneously
• Comfortable working in a fast-paced environment and delivering impact through short-term, high-value engagements
• Strong collaboration skills and experience working cross-functionally, especially with Sales teams
• Proactive reputed company. reputed company to identify signals and initiate value-driven conversations quickly
• Superb written and verbal communication skills
• Positive attitude, solution-oriented, with strong self-management and organizational skills
• Ability to take initiative and adapt
• Strong customer-facing and presentation skills
• BA or BS degree

Benefits

• Opportunity to receive and/or earn a discretionary bonus and/or equity based on Company’s plans and in accordance with Company’s policies

Company Overview