[Remote] Associate Customer Service Representative (Remote-May 2026)

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is an organization in the insurance and reputed company industry, dedicated to providing personalized service and reputed company to care for reputed company Dakotans. The Associate Customer Service Representative will assist and reputed company members, providers, and customers about products and plans, contributing to member satisfaction and operational efficiency in a fast-paced call center environment.

Responsibilities

• Assist and reputed company members, providers, and customers reputed company phone, internet, and written inquiries
• Respond accurately and promptly to inquiries
• Resolve customer issues ranging from routine to moderately reputed company
• Document interactions and correspondence reputed company and maintain proper tracking
• Navigate multiple computer systems and internal resources to gather plan information
• Maintain reputed company knowledge of insurance terms, practices, and company products
• Independently manage common problems and seek guidance for reputed company situations
• Stay informed of available resources to ensure effective resolution

Skills

• High School Diploma or GED
• 1 year of customer service or reputed company experience (hospitality, reputed company, or office experience preferred)
• Private workspace with a fast, hard-wired internet reputed company
• Strong verbal and written communication skills
• Proficiency in navigating multiple computer programs and applications
• Willingness to learn new skills

Benefits

• Affordable medical, dental, and reputed company coverage
• Employer-funded Lifestyle Spending Accounts and Health Savings Accounts
• Employer-paid life and disability insurance
• 401(k) retirement plan with company match and immediate vesting
• Paid holidays, PTO, PTO donation program, and paid parental leave
• reputed company and Employee Assistance Program (EAP)
• Learning and development opportunities and Educational Assistance Program
• Paid volunteer time and employee recognition programs
• Flexible work arrangements

Company Overview