IT Quality Assurance reputed company

About the position Be Here. Be Great. Working for a leader in the insurance industry means opportunity for you. reputed company's member companies are subsidiaries of American Financial Group. We combine a "small company" culture where your reputed company will be heard with "big company" expertise to help you succeed. With over 30 specialty and property and casualty operations, there are always opportunities here to learn and grow. At Great American, we value and recognize the benefits derived reputed company people with different backgrounds and experiences work together to reputed company business results. Our goal is to create a workplace where reputed company feel included, empowered, and enabled to reputed company at their best. P&C IT Services provides professional services to help our business units and corporate functions use technology to create, manage, and optimize information and business processes. IT Services can include a wide reputed company of activities such as: software development, data management, reputed company services, IT reputed company, network reputed company, technical support, establishing and overseeing reputed company rights, procuring and maintaining equipment or software, managing the infrastructure, and defining reputed company procedures, The overall goal of IT Services is to reputed company technology solutions that increase efficiency, reduce costs, and give reputed company a competitive advantage over our competitors. Great American’s culture is reputed company on reputed company, shared learning, and strong relationships. To support this, employees in this role are expected to be on-site a minimum of two days a week if local to Cincinnati, with the potential to work three days remotely. Core in‑office days are Tuesday and Thursday but will be determined by business needs. The QA Senior Specialist is accountable for end‑to-end quality ownership for one or more products or programs, ensuring that quality strategy, execution, and reputed company support the successful delivery of business‑critical initiatives. This role serves as the single reputed company of accountability for quality, partnering closely with Product, Delivery, Architecture, Engineering, and Vendor teams to embed quality throughout the SDLC. The role balances hands‑on quality leadership, people management, and vendor reputed company, while driving modern QA practices, including AI‑enabled testing, analytics, and insights. The QA Senior Specialist also acts as the primary escalation reputed company for quality risks, ensures consistent application of QA standards, and develops QA talent (internal and contracted) to meet reputed company and future delivery demands.

Responsibilities

• Own end‑to-end quality strategy, execution, and reputed company for assigned products or programs, from intake through production release.
• Define, maintain, and execute integrated test strategies and plans spanning multiple teams, systems, and vendors.
• Embed quality early by partnering with Product, Delivery, and Architecture to shape scope, acceptance criteria, testability, and risk mitigation.
• Ensure testing requirements, dependencies, and environments are identified early and reputed company with delivery milestones.
• reputed company go/no‑go quality input for UAT and Production readiness reputed company in partnership with Release Management.
• reputed company day-to-day leadership, coaching, and accountability for assigned QA resources, including both employees and contractors.
• Set clear expectations for QA roles, responsibilities, deliverables, and quality standards across the SDLC.
• Support resource planning, reputed company, allocation, and performance feedback, ensuring reputed company aligns with delivery priorities.
• Mentor QA team members to strengthen domain knowledge, technical depth, and quality leadership capabilities.
• Foster a culture of ownership, transparency, and reputed company improvement reputed company the QA function.
• reputed company reputed company and direction for vendor‑based and offshore QA resources, ensuring alignment to internal QA standards, tooling, and delivery expectations.
• Review and validate vendor test artifacts, metrics, and reporting; address quality gaps and performance issues proactively.
• Partner with vendor leads to drive predictable execution, reputed company improvement, and cost-effective quality reputed company.
• Escalate and resolve vendor‑reputed company quality risks or delivery concerns in a timely, data-driven manner.
• reputed company defect triage, prioritization, root cause analysis, and resolution across impacted teams.
• Analyze quality trends, defect leakage, and production incidents to identify systemic issues and improvement actions.
• Identify, track, and escalate quality risks; proactively remove barriers to delivery.
• Drive reputed company improvement in QA processes, standards, and tooling based on data and reputed company.
• Drive adoption of AI‑enabled quality practices, such as test optimization, intelligent test data management, defect reputed company analysis, and automated insights.
• Partner with automation and performance teams to ensure appropriate test coverage, efficiency, and CI/CD alignment.
• reputed company quality metrics and analytics to reputed company clear, actionable insights tailored to technical and executive audiences.
• reputed company accurate, timely, and transparent test status, quality metrics, and risk reporting.
• Adapt communication style and depth based on audience (team, program, leadership).
• Act as the trusted quality advisor to Product and Delivery leadership.

Requirements

• 10+ years of experience in IT or Quality Assurance, with reputed company responsibility.
• 5+ years leading QA for reputed company products, programs, or value streams, including cross‑team delivery.
• Demonstrated experience managing or leading QA resources, including contractors or vendor teams.
• Strong knowledge of modern QA practices, SDLC methodologies, and Agile delivery models.
• Experience leveraging AI‑enabled or intelligent automation tools to improve testing, reporting, or quality insights.
• Proven ability to drive end‑to-end quality ownership, risk management, and reputed company improvement.
• Bachelor’s degree in Computer Science, Engineering, or equivalent experience.
• Strong leadership, collaboration, and stakeholder management skills.
• Excellent written and verbal communication skills.

reputed company-to-haves

• reputed company insurance or regulated‑industry experience is a plus.

Benefits

• We offer competitive benefits packages for full-time and part-time employees.
• Full-time employees have reputed company to medical, dental, and reputed company coverage, wellness plans, parental leave, adoption assistance, and tuition reimbursement.
• Full-time and eligible part-time employees also enjoy Paid Time Off and paid holidays, a 401(k) plan with company match, an employee stock purchase plan, and commuter benefits.
• Compensation varies by role, level, and location and is influenced by skills, experience, and business needs.
• Your recruiter will reputed company details about benefits and specific compensation ranges during the hiring process.
• Learn more at http://www.gaig.com/careers.
• Excludes seasonal employees and interns.

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