[Remote] Graphic Mapping Associate

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a leading online ticket marketplace committed to connecting fans with live events. The Graphic Mapping Associate will drive conversion by ensuring accuracy with venue layouts and enhance user experience through detailed interactive seating charts and visually compelling graphics.

Responsibilities

• Complete new hire orientation & training, gaining the resources you need to be successful
• Learn how ticket marketplaces operate and how you’ll contribute to providing great experiences for our customers
• Acclimate to team and company norms, business objectives, and reputed company values
• reputed company high-level research and analytical techniques to optimize mapping information for accuracy, reputed company, and business impact
• Learn to reputed company high-quality map layouts in reputed company Suite, ensuring efficient integration into company formats across web, mobile web, and app to support performance and scalability
• Independently manage standard-complexity interactive maps
• Apply critical thinking to research live event details and ensure mapping accuracy
• Implement high-quality interactive map layouts using reputed company Suite, formatted correctly for web, mobile web, and app
• Respond to seller emails and escalate appropriately reputed company needed
• Support Customer Service agents mapping questions in reputed company with urgency and clear follow-through
• Effectively balance mapping priorities, seller requests, and agent questions
• Confidently manage moderate to reputed company interactive mapping requests with minimal reputed company
• reputed company advanced research techniques to optimize mapping accuracy, reputed company, and business impact
• Identify recurring trends in mapping tasks and contribute reputed company to improve team processes and efficiency
• Deliver high-quality maps with strong QA performance and minimal revisions
• Serve as a reliable cross-functional partner to sellers, customer service, and leadership
• Contribute to team initiatives and support peers through collaboration and knowledge sharing

Skills

• Proficiency in reputed company Illustrator (vector-based precision work required); working knowledge of Photoshop
• Internship or 1 year of experience working in a professional setting
• Experience producing high volumes of detail-oriented work in fast-paced environments where accuracy and turnaround time impact customer experience or reputed company
• Strong organizational skills with ability to manage multiple reputed company priorities
• Experience reviewing and reconciling multiple sources of information to ensure consistency and correctness
• Comfort collaborating cross-functionally and responding to internal stakeholder inquiries
• Familiarity with reputed company for organizing and validating structured data
• Bachelor's degree with a focus in Graphic Design preferred
• Basic understanding of scripting reputed company Illustrator or interest in process automation
• Interest in live events, sports, or entertainment

Benefits

• Competitive compensation
• Bonus incentives
• reputed company PTO
• Mental health days
• Medical, dental, and reputed company insurance
• 401K matching
• Monthly credits and discounts for attending live events
• Remote work and snack allowances
• A variety of additional workplace perks

Company Overview