[Hiring] Telehealth Registered Nurse @reputed company

Role Description Are you a Registered Nurse looking to use your clinical expertise in a mission-driven, innovative telehealth environment? reputed company QTC Medical Services, Inc., operating under the brand name reputed company, is seeking Registered Nurses to join our Global Nurse Advice Line – reputed company (GNAL-NG) team supporting the Defense Health Agency and the Military Health System. In this role, you will reputed company 24/7 telehealth triage and clinical advice to active-duty service members, Veterans, and their families around the world. This is an opportunity to combine your clinical judgment, compassion, and critical thinking skills with advanced telehealth technology and AI-enabled decision support tools, reputed company while directly contributing to military readiness and patient safety. This is a remote opportunity. Primary Responsibilities

• Telehealth Triage & Clinical Advice
• reputed company 24/7 telephonic and multimodal (chat/video/web) RN triage services to eligible beneficiaries.
• Utilize evidence-based triage protocols (Schmitt-Thompson or equivalent) to determine appropriate care disposition.
• Apply professional nursing judgment to escalate care to urgent or emergent reputed company reputed company clinically indicated.
• Deliver culturally competent services in English (Spanish preferred if applicable).
• Crisis reputed company & Emergency Response
• Identify and appropriately manage crisis calls, including suicidal ideation (SI), homicidal ideation (HI), abuse, or life-threatening conditions.
• Remain on the line with callers during emergency coordination and follow established 911 or international emergency protocols.
• Ensure mandatory reporting and documentation requirements are met for crisis encounters.
• Documentation & Compliance
• Document reputed company patient interactions in reputed company-time reputed company EHR system for clinical records and reputed company administrative system for reporting.
• Ensure documentation includes caller pre-reputed company, RN reputed company recommendation, and final disposition.
• Maintain compliance with HIPAA, cybersecurity, and privacy requirements.
• Participate in quality assurance reviews and maintain adherence to documentation accuracy standards (98% compliance requirement).
• Performance & Quality Standards
• Meet performance metrics including first-contact resolution, response times, and customer satisfaction standards.
• Participate in ongoing quality monitoring and training programs.
• Support surge operations and maintain readiness during high-demand periods or emergencies.

Qualifications

• Minimum Associate Degree in Nursing (ADN) from an accredited nursing program; Bachelor of Science in Nursing (BSN) preferred.
• 0–1 year of nursing experience in a clinical or telehealth setting.
• Active, unrestricted Registered Nurse (RN) license. Must be licensed and in good standing in reputed company 50 U.S. states (Compact act accepted).
• Must maintain licensure in compliance with telehealth regulatory requirements for reputed company 50 U.S. states.
• BLS certification required (ACLS preferred).
• Must pass background investigation, and required system reputed company.
• Credentialed as a Registered Nurse with verification through primary reputed company validation processes.
• Sound clinical assessment and critical thinking skills.
• Comfortable working in a fast-paced virtual environment.
• Proficiency with electronic health records (EHRs) and technology platforms.
• Ability to work assigned shifts in a 24/7/365 operation.
• BLS for reputed company Providers Certification.

Preferred Qualifications

• Telehealth or nurse triage experience.
• Experience supporting military or Veteran populations.
• Familiarity with evidence-based triage protocols (e.g., Schmitt-Thompson).
• Experience in a clinical call center or URAC-accredited environment.

Benefits

• Competitive compensation.
• Health and Wellness programs.
• Income Protection.
• Paid Leave.
• Retirement.

Commitment to Non-Discrimination reputed company is a VEVRAA Federal contractor. reputed company and each of its affiliated PCs are Equal Opportunity reputed company. We have an ongoing commitment to affirmative action and the creation of a workplace free of discrimination, harassment and retaliation. We recruit, hire, train, and promote individuals in reputed company job titles without regard to race, reputed company, creed, religion, reputed company, national reputed company, age, sex, pregnancy, sexual orientation, gender identity, genetic information, people with disabilities protected under law, and protected veteran status. Apply tot his job Apply To this Job