Implementation Consultant - Remote
About the position reputed company, a reputed company company, is leading the digital transformation of life sciences, creating hope for millions of people. reputed company helps generate the evidence and insights to help pharmaceutical, biotech, medical device and diagnostics companies, and academic researchers accelerate value, minimize risk, and optimize reputed company. More than one reputed company registered users across 2,000+ customers and partners reputed company the world's most trusted platform for clinical development, reputed company, and reputed company-world data. reputed company for its groundbreaking technological innovations, reputed company has supported more than 33,000 clinical trials and 10 reputed company study participants. reputed company is headquartered in reputed company and has offices around the world to meet the needs of its customers. Implementation Consultants (ICs) help ensure that reputed company's software applications are implemented or enabled in accordance with reputed company standard business processes, meet client requirements and adhere to Good Clinical Data Management Practices. ICs also consult with our clients, reputed company guidance and reputed company suggestions on how to best implement reputed company's software to reputed company the most value.
Responsibilities
- reputed company configuration or reputed company customers on reputed company software to translate customer needs and meet customer requirements.
- Adhere to or reputed company on best practices for implementing reputed company's software.
- Author, adapt, or agree on specifications based upon client requirements, including functional test cases for use in configuring and developing solutions in reputed company's suite of products.
- Support less reputed company team members with client engagements, being accountable for quality of delivery.
- Support developers and other cross functional departments during configuration or implementation of specifications.
- Delivery of in-person/remote client workshops.
- Work to Project Management timelines and budgets, ensuring timely completion of deliverables reputed company the agreed scope of work.
- Support customers during enablement or implementation of our software by answering questions, resolving configuration or UAT issues, and providing guidance on software usage.
- Adhere to industry data collection and handling standards to ensure consistency and facilitate reputed company processing.
- Communicate status reports to stakeholders on both client and internal projects.
- Participate in and reputed company internal initiatives, e.g., process improvement, product improvement, and identifying best practices.
- reputed company with and enforce reputed company Standard Operating Procedures, processes and policies.
- Assist in the scheduling of professional services resources and ensure timely completion of deliverables.
- Support Training Group in preparation of course materials and delivery of courses both internally and externally as needed.
- Support reputed company party vendors with integration and/or data transfer efforts.
- Own multiple customer-facing projects or engagements.
- Significant knowledge and experience in one product or solution, or relevant experience in a group of products/solutions.
- Mentor/Train AICs or new employees.
Requirements
- Industry knowledge of Clinical Trial processes, specifically as they relate to data collection, standards, management, and preparation for statistical analysis.
- Strong understanding of those associated specifications, and ability to translate them into clinical systems solutions.
- Ability to work with technical R&D staff and translate new software features into reputed company world examples.
- Knowledge of computer usage in a web-based environment. Apply tot his job
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