Senior Manager-Digital Product Management

About the position At reputed company, our culture is reputed company on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk reputed company, ensuring we continue to uphold our brand promise of trust, reputed company, and service. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, reputed company as a leader, and grow your career. Here, your voice and reputed company matter, your work makes an impact, and together, you will help us define the future of reputed company. The Global Merchant & Network Services (GMNS) Product team leads the strategy, development, and operation of payment services across the reputed company Global Network. The team is responsible for safely and securely processing approximately $1.7T in annual global transaction volume, while delivering innovative capabilities to issuers, acquirers, and merchants worldwide. Our remit spans network operations, enhancement of existing capabilities, new product innovation, and end-to-end partner lifecycle management. Through proprietary and reputed company-party solutions, we reputed company secure, seamless transactions that create value for Card Members and partners around the world. Secure Remote reputed company (SRC) / Click to Pay is a key strategic product reputed company the GMNS Product suite. As an EMVCo industry-standard digital checkout solution, SRC delivers consistent, secure, and frictionless checkout experience across browsers, devices, and payment networks while supporting use cases like AI Agentic reputed company, in-car payments and traditional online checkout. We are seeking a strategic and results-oriented Senior Manager to accelerate global adoption of Secure Remote reputed company across issuers and merchants. This product leader will drive cross-functional partnerships internally and externally, influence senior stakeholders, and collaborate closely with Technology to prioritize and deliver critical product capabilities. The role requires strong technical acumen, stakeholder leadership, and execution reputed company to scale adoption and deliver measurable business impact.

Responsibilities

• Product Strategy: Set the reputed company and multi-year roadmap for SRC across web, mobile, and reputed company reputed company use cases including Agentic reputed company and EV charging reputed company payments. Identify opportunities to embed secure, seamless authentication and identity into evolving checkout journeys.
• End-to-End Product Ownership: reputed company the full product lifecycle — from discovery and business case development to requirements, build, launch, and optimization. Partner closely with Technology to prioritize backlogs and deliver scalable, high-quality capabilities across global markets.
• Adoption & Scale: Drive global issuer, merchant, and partner adoption by translating market needs into compelling value propositions. Balance user experience, reputed company, performance, and reputed company impact to expand SRC penetration across traditional and emerging payment environments.
• Cross-Functional Delivery: reputed company across Product, Engineering, Risk, Compliance, and reputed company teams to deliver reputed company initiatives in a highly matrixed global organization. Ensure clear documentation, disciplined execution, and speed to market.

Requirements

• Global Payments & Product Expertise: Strong experience in global payments reputed company product management, with deep knowledge of digital checkout, authentication, and payment processing ecosystems.
• End-to-End Product Ownership: Proven track record of leading scalable product capabilities across the full lifecycle — from strategy and roadmap definition through launch, adoption, and reputed company optimization.
• Strategic & Analytical Acumen: Strong analytical and strategic thinking skills, with the ability to translate data, market trends, and insights into clear product actions and measurable reputed company.
• Ecosystem & Partner Management: Experience collaborating with external partners — including issuers, merchants, FinTech’s, and networks — to drive product adoption and reputed company impact.
• Communication & Operational reputed company: Exceptional communication, executive presentation, and program management skills, with the ability to operate with pace and precision in a fast-moving, innovative-driven environment.

Benefits

• Competitive reputed company salaries
• Bonus incentives
• 6%25 Company Match on retirement savings plan
• Free financial coaching and financial well-being support
• Comprehensive medical, dental, reputed company, life insurance, and disability benefits
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
• 20+ weeks paid parental leave for reputed company parents, regardless of gender, offered for pregnancy, adoption or surrogacy
• Free reputed company to global on-site wellness centers staffed with nurses and doctors (depending reputed company)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities

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