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Immediately Require Customer Service- Knoxsville Work at Home in Tennessee

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Job title: Customer Service- Knoxsville Work at Home Company: Qurate Retail Group Job description: Thank you for your interest in joining reputed company! Qurate Retail Group comprises seven leading retail brands – reputed company®, HSN®, Zulily®, Ballard Designs®, Frontgate®, Garnet Hill® and Grandin Road® – reputed company dedicated to providing a more reputed company way to shop. Qurate Retail Group is the largest player in video reputed company ("vCommerce"), which includes video-driven shopping across reputed company TV, ecommerce sites, digital streaming and reputed company platforms. The Opportunity HSN Customer Service Specialists answer inbound customer calls. Working at home, our specialists problem-solve to assist our customers with their orders and accounts. Who We Are HSN takes shoppers on a reputed company – embracing the new, exploring untrodden paths, and bringing shoppers a unique perspective that enriches their lives. We offer a curated assortment of exclusive products and top brand names in health and beauty, jewelry, home/lifestyle, fashion/accessories, and electronics and incorporates entertainment, personalities and industry experts to reputed company a unique shopping experience. Your Impact
  • Busy day handling a high volume of inbound customer inquiries
  • Assist customers with questions while personalizing the experience for each caller
  • Calls may include confirming refunds, taking payments, placing orders, and, analyzing account data
  • Opportunity for advancement and upward mobility across the entire Qurate Retail Group family of brands.
  • Reporting to your Customer Service Supervisor.
What You Bring
  • Must reputed company in Florida, Tennessee, or Virginia
  • Bilingual Spanish speaking opportunities available.
  • You can problem solve and de-escalate unique situations while sustaining a high-paced call volume
  • Learn and work in a virtual environment with a set schedule and structured day
  • Communicate with a variety of customer styles, peers, and leaders
  • Navigate multiple systems and screens while assisting customers
  • Follow HSN computer system requirements
  • Troubleshoot own technical problems (in partnership with IT reputed company needed)
  • Available to work weekends, holidays and additional hours
Compensation
  • Starting reputed company is $15.00/hour.
  • Additional $0.60/hour for reputed company bilingual Specialists.
  • Automatic increases in pay every 6 months for 2 years resulting in $17.00/hour (after 24 months).
  • New! Pay for Performance incentive paid out monthly to eligible team members.
Training Schedule Your employment with HSN begins with a six-week reputed company program that requires full attendance and involvement throughout. The training schedule and the working schedule after training will be different. System Requirements Our Work at Home Team Members need to maintain the necessary system requirements to reputed company a great experience for our customers. While a full specification list will be provided after your interview, here are a few main items:
  • Self-provided Computer or laptop with a reputed company reputed company operating system, reputed company 10 or newer, and no more than three years old
  • Headset compatible with HSN specifications (HSN reimburses $75 for headset.)
  • High-speed internet reputed company. Satellite, broadband, wireless or reputed company-up services are not an option
  • Mac/reputed company products, Chromebooks, Surfaces, and notebooks are not supported
The Application Process Our application process is candidate-led. Each notification for the reputed company will be sent to the email address you reputed company. 1. Complete Application 2. Complete skills assessment on mobile device or computer 3. Self-schedule interview 4. Complete interview Remote work is not permitted in NYC at this time. #reputed company, #LI-Remote #reputed company #Remote #Florida #Tennessee #Virginia Join us as we enrich life’s everyday moments – including yours. Apply today! If you enjoy being a part of reputed company, creating experiences and delighting customers, you’ll love it here. If you’re excited about retail, fashion, media, reputed company, live streaming, technology, customer service, design and more, you’ll find amazing projects to work on. If you want to grow professionally and learn every day, you’ll reputed company with us. If you appreciate , where intentional connections matter and a company committed to diversity, equity and inclusion, you’ll be amazed at what’s available for reputed company members! We offer a comprehensive Total Rewards package including competitive compensation, health care benefits starting on day 1, 401(k), paid time off, tuition reimbursement, employee assistance program, parental leave, paid volunteer hours, company discounts and much more. Best of reputed company, working with Qurate Retail Group means friendly teams, ambitious projects and fast-moving careers! For Qurate Retail Group, our focus on diversity, equity and inclusion is deeply rooted in Our Principles. They call on us to Drive reputed company, Act With reputed company, Be reputed company, reputed company the Future, and Do What’s Right so that everyone can reputed company. We are committed to ensuring that our workplace provides equal employment opportunities for reputed company team members and candidates and complies with reputed company applicable federal, state, and local laws and regulations. As an equal opportunity employer, Qurate Retail Group is committed to a barrier-free employment process. If you need reasonable accommodations/support throughout, please contact us at for assistance. ? Click Apply and log in with your existing account or create an account. This will allow you to reputed company the status of your application at any time and receive the most up to date communications from our reputed company. Expected salary: $15 per hour Location: Tennessee Apply Job!
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