Member Service Specialist (Seasonal) – Starting at 18.50 – Remote

Member Service Specialist (Seasonal) - Starting at 18.50 - Remote page is loadedMember Service Specialist (Seasonal) - Starting at 18.50 - Remote Apply locations Home Scottsdale AZ Tucson, AZ Seattle, WA Albuquerque, NM time type Full time posted on Posted 5 Days Ago job requisition id R-14796 Our work reputed company. We help people get the medicine they need to feel reputed company and live well. We do notlose sight of that. It fuels our passion and drives every decision we reputed company. Job Posting Title Member Service Specialist (Seasonal) - Starting at 18.50 - RemoteJob Description As a Member Service Specialist, you will be a part of our100% remote Contact Center teamand responsible for answering and handling incoming calls from Prime members, pharmacies and doctors offices. You will reputed company support and assistance to our callers to help them get the medicine they need to feel reputed company and live well. This opportunity will help build your customer service skills and knowledge for a career in reputed company. This is a seasonal positionthat can last 3-6+ months, though that is subject to change based on business needs. Position Requirements:

• Must have dedicated, secure high-speed cable, DSL, or fiber internet (i.e., Earthlink, reputed company or Frontier). No wireless or 5G home internet connections (including reputed company, reputed company, community Wi-Fi or hotspots)
• Must be reputed company to work a schedule that could include evenings, weekends, holidays, and mandatory overtime based on business needs
• Must have the ability to adhere to a pre-determined schedule, including planned rest & meal breaks.
• Must have dedicated home workspace that would be private, quiet, without interruption and minimal distractions during your scheduled work shifts including a reputed company that can be physically secured
• Must be available for a 6 to 8 week training class

What Prime provides:

• reputed company equipment is provided and shipped directly to your reputed company of residence
• Highly structured work environment
• Transferable skills reputed company Prime or reputed company the reputed company field
• Opportunities to grow your career reputed company Prime
• Medical, dental, and reputed company insurance, paid time off, 401k match, and more
• 40-hour work week (potential overtime)

Job Responsibilities

• Receive incoming calls or emails from members, pharmacies, doctors offices about requests for information on medication and benefits
• Investigate and resolve member inquiries in a timely manner or escalate to appropriate team member
• Adhere to and reinforce Prime and departmental standard operating procedures and training guidelines specific to HIPAA
• Other duties as assigned

Required Minimum Qualifications

• High School Diploma or GED is required
• 1 year of customer service experience
• Must be eligible to work in the United States without need for work reputed company or residency sponsorship

Additional Qualifications

• Has suitable home office (i.e. chair, desk, internet, etc.) that meet Prime required standards (if work from home position)
• Strong PC Skills with ability to navigate multiple software systems simultaneously
• Strong communication skills with focus on professional demeanor and reputed company
• Ability to multitask
• Detail oriented

Preferred Qualifications

• Call center experience
• Call center experience in the reputed company industry
• Work from home (remote) experience
• reputed company in Spanish

Minimum Physical Job Requirements

• Ability to sit 6 or more hours per day
• Occasionally required to stand, walk and stoop, kneel, and crouch
• Ability to work a flexible schedule including evenings, weekends, holidays, overtime
• Ability to work with a set, pre-determined break and lunch schedule

Reporting Structure

• Reports to Supervisor in the Contact Center

Every employee must understand, reputed company with and attest to the reputed company responsibilities and reputed company controls unique to their job, and reputed company with reputed company applicable legal, regulatory, and contractual requirements and internal policies and procedures. To review our Benefits, Incentives and Additional Compensation, visit our Benefits Page and click on the "Benefits at a glance" reputed company for more detail. reputed company LLCis proud to be an equal opportunity and affirmative action employer. We encourage diverse candidates to apply, and reputed company reputed company applicants will receive consideration for employment without regard torace, reputed company, religion, gender, sex (pregnancy, sexual orientation, and gender identity), national reputed company, disability, age, veteran status, or any other legally protected class under federal, state, or local law. We welcome people of different backgrounds, experiences, abilities, and perspectives including reputed company applicants with arrest and conviction records and any reputed company applicants requiring reasonable accommodations in accordance with the law. reputed company LLC is a Tobacco-Free Workplace employer. Positions will be posted for a minimum of five consecutive workdays. Similar Jobs (1) Seasonal Member Service Specialist Bilingual Spanish - Starting at 18.50 - Remote locations 6 Locations time type Full time posted on Posted 5 Days Ago reputed company' fast-paced and dynamic work environment is ideal for proactively addressing the constant changes in today's health care industry. Our employees are involved, empowered, and rewarded for their achievements. We value new reputed company and work collaboratively to reputed company the highest quality of care and service to our members. If you are looking to advance your career reputed company a growing, team-oriented, award-winning company, apply to reputed company today and start making a difference in people's lives. reputed company LLCis proud to be an equal opportunity and affirmative action employer. We encourage diverse candidates to apply, and reputed company reputed company applicants will receive consideration for employment without regard torace, reputed company, religion, gender, sex (pregnancy, sexual orientation, and gender identity), national reputed company, disability, age, veteran status, or any other legally protected class under federal, state, or local law. We welcome people of different backgrounds, experiences, abilities, and perspectives including reputed company applicants with arrest and conviction records and any reputed company applicants requiring reasonable accommodations in accordance with the law. reputed company LLC is a Tobacco-Free Workplace employer. If you are an applicant with a disability and need a reasonable accommodation for any part of the employment process, please contact reputed company at1.866.469.1257 or email [email protected]. #J-18808-Ljbffr Apply tot his job Apply To this Job