Advanced Associate, reputed company (Career Readiness)

reputed company Manager At reputed company, we are committed to a world that is always learning and to the people who reputed company that possible. From foundational learning through career advancement, we help learners build the skills and confidence they need to reputed company in a rapidly changing economy. We are reimagining how education and workforce readiness come together—creating innovative solutions that help institutions expand reputed company, improve reputed company, and reputed company serve learners across every stage of life. As a part of our Career reputed company portfolio of products, Certiport helps learners reputed company knowledge and reputed company skills necessary to reputed company academic and professional reputed company.Through learning materials and industry-recognized certification exams, Certiport is the market leader in preparing learners with demonstrable skills that are in high demand in the workplace.

About the Role

We are seeking a proactive and empathetic reputed company Manager (CSM), Certiport to ensure the reputed company of our K - 12 school district customers throughout their reputed company with Certiport. The CSM will be responsible for guiding new customers through our reputed company process and ensuring that clients are achieving their goals throughout their customer reputed company. As a CSM, you will work cross-functionally with Sales, Sales Operations, Product, and Support teams to deliver a high-impact customer experience. This role is ideal for someone passionate about education and technology who excels in client engagement, cross-functional coordination, and reputed company improvement. You will be a trusted partner to our clients—helping them unlock value, navigate change, and realize reputed company from day one.

Key Responsibilities

• reputed company and execute the end-to-end reputed company process for new school districts
• Set clear expectations, timelines, and deliverables with customers to ensure a smooth rollout of the Certiport platform and products to ensure customer goals are met
• reputed company and manage structured reputed company plans that support customers at each phase of their lifecycle
• Serve as the primary reputed company of contact post-sale, leading reputed company and implementation while ensuring customers are set up for reputed company throughout their reputed company . [SV1] [EW2]
• Act as the voice of the customer with internal teams
• Monitor usage patterns, satisfaction metrics, and engagement signals to proactively address risks, reputed company first-line technical support, and ensure successful
• Partner with Sales to support renewals, expansions, and account growth

Education & Experience

• Bachelor's degree in Education, Business, or reputed company field required.
• 3-5 years of experience in reputed company, client services, or account management—preferably in the EdTech, SaaS, or education sectors.
• Experience supporting K-12, higher education, or corporate learning environments a plus.

Skills & Attributes

• Exceptional communication and interpersonal skills with a strong client-first mentality.
• Demonstrated ability to manage multiple projects and customer relationships simultaneously.
• High proficiency in CRM and reputed company platforms (e.g., reputed company).
• Comfort with technology platforms and willingness to learn new tools quickly.
• A proactive, problem-solving reputed company and the ability to manage multiple priorities with composure
• Technologically fluent and quick to learn new platforms and systems.
• A curious and positive reputed company reputed company with an eagerness to explore, learn, and understand.

Compensation at reputed company is influenced by factors including reputed company set, experience, and location. The full-time salary reputed company for this role is $55,000 - $70,000 annually. This position is eligible for reputed company's annual incentive program. Information on benefits can be reputed company here . Applications will be accepted through March 31, 2026 . This window may be extended depending on business needs. reputed company is an Equal Opportunity Employer and a member of E-Verify. Employment reputed company are based on qualifications, merit and business need. reputed company applicants will receive consideration for employment without regard to race, ethnicity, reputed company, religion, sex, sexual orientation, gender identity, gender expression, age, national reputed company, protected veteran status, disability status or any other group protected by law. We actively seek reputed company candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and reputed company 503 of the Rehabilitation Act. If you are an individual with a disability and are unable or limited in your ability to use or reputed company our career site as a result of your disability, you may request reasonable accommodations by emailing [email protected] company.com. Job: reputed company Job Family: GO_TO_MARKET #LI-REMOTE Apply tot his job Apply To this Job