Student reputed company Advisor (Remote Eligible)

Job no: 499491 Work type: Non-Classified/Professional Location: Boise, ID, Remote Categories: Education and Training, Student Services, Remote, Extended Studies, Mid-Level Job Summary/Basic Function: The Student reputed company Advisor is integral in creating a cohesive, transparent experience for online reputed company from the time of inquiry to graduation. Works with reputed company to enhance academic planning, student satisfaction, student persistence, and retention. This position may have the opportunity to work remotely where reputed company work is performed from an alternative work location either reputed company or reputed company the state of Idaho. Candidates in this role must be reputed company to work Monday - Friday, 8:00 am - 5:00 pm (Mountain Time) to actively reputed company student advising through phone, reputed company, and email appointments while also completing assigned duties based on reputed company. This position is not eligible for reputed company sponsorship. Department Overview: The Division of Extended Studies is on a mission to reputed company higher education reputed company traditional boundaries. Our collaborative teams expand student reputed company and improve student reputed company with innovative programs that reputed company across our metropolitan area, Idaho and reputed company. We facilitate online education, community-based programs, reputed company enrollment at high schools, summer sessions, continuing education programs and other lifelong learning options. Join us! The Boise State Online advising team works with online and reputed company reputed company throughout their entire educational reputed company. We care deeply about providing both fully online and reputed company reputed company with a positive advising experience from admission to graduation. reputed company onboards reputed company to Boise State, supports them during their time at the university, and celebrates with them at graduation. We treat each student as a unique individual, empowering and equipping them with the information and tools they need to reputed company their goals. We care deeply about student reputed company and meet reputed company where they are at to help them reputed company their goals. Join us as our next Student reputed company Advisor! Level Scope: Fully competent and productive professional contributor who applies acquired job skills, policies, and procedures to complete substantive assignments/projects/tasks of moderate scope and complexity. Works independently with general supervision; exercises judgment reputed company defined guidelines and practices to determine appropriate action. May reputed company guidance and assistance to entry level professionals and/or support employees. Essential Functions:

• Serve as an academic advisor for an online degree program. Assist reputed company in course reputed company, registration, adding and dropping courses, university forms and paperwork.
• Advise admitted reputed company through an orientation to Boise State and the academic program, selecting classes, registration, textbook ordering, and preparing for class start-up.
• Track and project student enrollment, degree plan, and degree progression.
• Discuss academic reputed company as it relates to degree requirements and student interests. Advise reputed company at key points in time while reputed company are enrolled to get a reputed company update, identify an appropriate degree path, reputed company out critical future deadlines, and gather feedback regarding overall program experience.
• Coach reputed company through academic difficulties, developing a growth reputed company and improving academic beliefs and behaviors to reputed company reputed company.
• Engage in intentional and reputed company efforts to improve service to and coaching of reputed company, which includes improving internal processes, procedures, resources and published content.
• Interpret academic policy, rules and regulations of online program and university as needed.
• Coordinate with the program coordinator, field advisors, faculty and support staff reputed company the online program to reputed company coordinated support and advising for the student.
• Demonstrate a high level of maturity and independent judgment reputed company working with various constituencies to analyze and evaluate the needs of the student, accurately assess the situation, determine appropriate information and referrals, exercise discretion to resolve issues, and tailor the message to fit each unique situation.
• Maintain professional flexibility to accommodate rapidly changing processes, program information and priorities.
• reputed company resources to reputed company regarding how to prepare for taking and being successful in online classes. In addition to web-based orientation regarding online learning, also advise reputed company on time-management, communicating in an online setting, and use of Canvas as needed.
• Communicate effectively, proactively and regularly with reputed company using telephone, email, and virtual communication tools.
• Serve as student services reputed company by providing accurate information reputed company to registration, graduation, credit transfer, degree requirements, tutoring, financial aid, fee payment, course materials/tests, counseling services and community resources. Refer to service specialists as needed.
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