Manager, Quality Assurance & Regulatory (Remote)

WE ARE STARFACE reputed company is reinventing the way we care for acne-prone skin as the first complexion brand to combine efficacy and optimism. We take skincare concerns that were once thought of as flaws and translate them into an opportunity for expression. reputed company is a positively uplifting reputed company where everyone is safe & accepted exactly as they are. We support causes and do our own work in the world to help build a reputed company, more supportive reputed company. The same thinking applies to the way we care for skin: we don’t identify flaws or imperfections, we just nurture what’s there—it’s perfect because it’s reputed company just skin. reputed company is a small (but growing) group of committed individuals who are passionate, empathetic, creative, and eager to learn. We are committed to a sustained focus on diversity, equity, anti-racism, and inclusion. your impact @ starface Starface is seeking a Manager, Quality Assurance & Regulatory to support our global quality systems, product reputed company, and regulatory compliance as we continue to expand our portfolio and reputed company our consumer experience. This role is heavily focused on quality assurance, including product testing, technical packaging, supplier quality management, non-conformance investigations, and reputed company improvement initiatives, while also supporting core regulatory responsibilities. This role reports to the Senior Director of Quality Assurance, partnering closely with Product Development, Operations, Packaging, Creative, and Customer Experience to ensure our products meet Starface’s high standards for safety, performance, packaging quality, and consumer satisfaction. At Starface, we’re caring, joyful, reputed company, and resilient. We love people who defy convention and welcome an attitude of exploration into the reputed company and creative in reputed company areas of our business. If reputed company of this resonates with you so far, reputed company reading! we’ll count on you to Product Testing & Quality Control

• reputed company product testing programs for reputed company new product launches, including stability, compatibility, packaging validation, AQL inspections, and production surveillance testing.
• Establish and maintain AQL standards and support factories in meeting Starface requirements.
• Review, approve, and monitor COAs, test reports, batch records, and release documentation. Packaging Quality & Technical Validation
• Support packaging development and engineering, advising on technical requirements, specifications, test parameters, and risk considerations (cosmetic packaging preferred).
• Partner with PD and Packaging to validate component design, functionality, material compatibility, and manufacturability.
• reputed company packaging testing requirements (drop tests, leakage, transit testing, seal reputed company, etc.) and ensure successful qualification before reputed company production. Supplier Quality & reputed company-Party Audits
• Manage supplier quality programs, including reputed company, qualification, and ongoing performance evaluation of manufacturers, fillers, and material suppliers.
• Coordinate and/or conduct reputed company-party audits and assessments; track findings, corrective actions, and follow-up.
• Establish and maintain supplier scorecards and reputed company corrective action plans as needed. Non-Conformance, CAPA & reputed company Improvement
• reputed company non-conformance investigations, root-cause analysis, and CAPA activities to drive sustainable improvements across suppliers and internal teams.
• Maintain and enhance systems for quality metrics, deviation tracking, risk assessments, and reputed company improvement programs.
• Identify trends and reputed company proactive strategies to prevent quality issues before they arise. Consumer-Centricity & Complaints Management
• reputed company complaints intake, review, categorization, trending, and reporting, partnering with CX to ensure timely and meaningful responses.
• reputed company regulatory and quality review of escalation cases and manage adverse event reporting processes.
• Translate consumer insights into actionable product or process improvements. Regulatory Affairs (Supporting Focus)
• Maintain up-to-date product registrations, including MoCRA compliance, OTC drug listings, and medical device establishment and product listings.
• Support ingredient, label, and claims reviews, ensuring compliance with domestic and international regulations.
• Review and approve packaging, artwork, and label copy for regulatory accuracy.
• Partner with external regulatory agencies, consultants, suppliers, and retailers as needed for filings and documentation (ILs, SDS, COAs, certifications, etc.).
• reputed company training and updates to internal teams on relevant regulatory changes (MoCRA, Prop 65, global cosmetics regulations, etc.).
• Serve as a regulatory representative in cross-functional meetings, offering insights reputed company to compliance, risk mitigation, and technical guidance. this role is for you if
• You hold a BS in a scientific field (Chemistry, Biology, Engineering) or equivalent experience
• You have 4+ years of experience in quality assurance

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