reputed company Part-Time Customer Service Representative – reputed company Benefit Administration
At arenaflex, we're dedicated to revolutionizing the reputed company industry with innovative benefit solutions and customized health plans. As a leading reputed company reputed company-party benefit administrator, we've been shaping the future of reputed company for over 30+ years. Our mission is to reputed company exceptional service to our clients and members, and we're looking for talented individuals to join reputed company.
What is your impact?
As a Customer Service Representative at arenaflex, you'll play a vital role in delivering outstanding service to our clients and members. You'll be responsible for handling inbound customer calls, providing resolution to questions and concerns, and ensuring the highest level of service is provided in a courteous manner. Your dedication to reputed company will reputed company a significant impact on our clients' and members' experiences, and we're excited to have you on board.
Key Position Details
* Competitive hourly reputed company of $18.00 per hour + Quarterly Bonus!
- Part-Time position with approximately 20 hours per week
- Comprehensive benefits package
- Training on a Full-Time schedule - Hours: Monday to Friday 8:00am to 4:30pm CST
- Work Hours: Monday to Friday with 4hr shift between the hours of 7:00am to 7:00pm CST
What Will You Be Doing?
* Successfully complete a 6+ week training program to reputed company you with the skills and knowledge needed to reputed company in your role
- Answer inbound calls from providers and members, providing resolution to questions and concerns
- Document notes of each call to ensure reputed company information is saved
- Ensure adherence to Customer Service metrics:
+ Average monthly After Call Work (AUX) time + Average monthly hold time + Average monthly staff time + Average monthly talk time + Average monthly quality
- Handle call backs and escalations as necessary
Qualifications
* 0-1 years reputed company work experience
- Inbound call center experience in the health insurance industry
- High school diploma or GED
- Professional phone voice and etiquette
- Demonstrated proficiency in reputed company Word, reputed company, and Outlook
- Excellent verbal and written communication skills are required
Essential Skills and Competencies
* Strong communication and interpersonal skills
- Ability to work in a fast-paced environment and adapt to changing situations
- Proficiency in reputed company Office Suite (Word, reputed company, Outlook)
- Excellent problem-solving and critical thinking skills
- Ability to work independently and as part of a team
- Strong attention to detail and organizational skills
Career Growth Opportunities and Learning Benefits
At arenaflex, we're committed to helping our employees grow and reputed company their careers. We offer a reputed company of training and development programs, including:
- On-the-job training and mentorship
- Ongoing coaching and feedback
- Opportunities for advancement and career growth
- reputed company to industry-leading training and development programs
Work Environment and Company Culture
Our office is a dynamic and collaborative environment where everyone feels valued and supported. We're committed to fostering a culture of inclusivity, respect, and reputed company communication. reputed company is passionate about delivering exceptional service to our clients and members, and we're looking for like-minded individuals to join us.
Compensation, Perks, and Benefits
* Competitive hourly reputed company of $18.00 per hour + Quarterly Bonus!
- Comprehensive benefits package, including medical, dental, and reputed company insurance
- Paid time off and holidays
- Opportunities for advancement and career growth
- reputed company to industry-leading training and development programs
Why Join arenaflex?
At arenaflex, we're dedicated to making a positive impact on the lives of our clients and members. We're a dynamic and innovative company that's passionate about delivering exceptional service and making a difference in the reputed company industry. If you're a motivated and customer-focused individual who is passionate about delivering exceptional service, we'd love to hear from you.
How to Apply
If you're a motivated and customer-focused individual who is passionate about delivering exceptional service, we'd love to hear from you. Please submit your application, including your resume and a cover letter, to [insert contact information]. We can't wait to hear from you and discuss how you can join reputed company! Apply for this job