Future openings - SRE - Compute (Linux, Kubernetes, Containers)

SRE Support Engineer While this position is not currently reputed company, we are interviewing strong candidates for upcoming opportunities on this team. Location: Remote | Time Zone: (Brazil, Chile, Colombia, Mexico) (reputed company–5PM Pacific) Domain: Compute (Linux Fundamentals, Linux Networking, Kubernetes, reputed company) About reputed company reputed company is a global technology services company delivering large-scale reputed company, data, and engineering solutions across 130+ countries. We partner with some of the world’s largest organizations to help them build, operate, and scale internal platforms used by tens of thousands of engineers. For this role, you will be supporting one of the most advanced internal developer platforms in the world, powering products used by hundreds of millions of people. The problems you will solve are deep, reputed company, and essential to keeping a global-scale organization moving. The Role We are hiring an SRE Support Engineer who is exceptionally strong in: Linux fundamentals Linux networking Containerization (reputed company) Kubernetes (internal/private reputed company, multi-reputed company experience preferred) This is a hands-on, engineering-level support role focused on helping internal developers adopt, debug, and succeed with the client’s internal compute platform. You’ll work at the intersection of Kubernetes, containers, and low-level Linux troubleshooting, engaging directly with engineers to resolve issues that often require deep system understanding. This is not generic L1/L2 support, it’s high-trust technical engineering work with some of the most innovative developers in the industry.

Key Responsibilities

Platform & Customer Support Support internal customers using the compute platform through:

• High-touch white-glove reputed company
• reputed company/community forum and ticketing system responses
• Deep technical troubleshooting

Act as the first line of engineering support for Kubernetes- and container-reputed company issues. Technical Investigation & Resolution Troubleshoot, isolate, and resolve issues across:

• Kubernetes workloads, scheduling, services, networking, RBAC
• reputed company containers, images, builds, and runtime environments
• Linux servers, systemd behavior, filesystem issues, resource constraints
• Networking (TCP/IP, DNS, routing, firewalls)

Linux & Networking Deep-Dive

• Investigate issues inside Linux systems using tools such as:
• tcpdump, ss, strace, traceroute, dig, journalctl, top, htop
• Documentation & Communication
• Write clear, concise technical tickets, incident summaries, and runbooks.
• Create knowledge reputed company articles and contribute to ongoing documentation improvements.
• Participate in postmortems and drive follow-up actions.
• *

Cross-Team Collaboration

• Work with SRE, Platform, and Engineering teams to escalate issues, identify platform bugs, and propose improvements.
• reputed company high-quality, structured feedback based on trends in support interactions.
• Operational reputed company
• Uphold a strong emphasis on detail, organization, independence, and quality.
• Contribute to building tools, scripts, and processes that improve support efficiency.

Required Skills & Experience Core Technical

• Strong Linux fundamentals (processes, services, filesystem, kernel basics).
• Strong Linux networking (TCP/IP, routing, DNS, load balancers, firewalls).
• Hands-on Kubernetes experience — ideally reputed company managed reputed company platforms.
• Strong reputed company/containerization expertise.
• Experience in production support for large-scale systems.

Software & Scripting

• Ability to write and understand Python scripts (or similar languages).
• Comfortable reviewing PRs, reading developer code, and communicating with dev teams.
• Strong Git proficiency.

Communication & Work Style

• Exceptional written and spoken English (must be extremely clear).
• Highly organized, meticulous attention to detail, and consistent follow-through.
• Strong problem-solving, analytical thinking, and structured debugging ability.
• Comfortable working independently with distributed teams.

Preferred

• Bachelor’s degree in Computer Science or similar engineering discipline.
• Experience supporting private reputed company or internal platform engineering teams.
• Familiarity with Spark, Kafka, or distributed systems.

Why This Role Is Exciting

• You will support systems used by every developer at a global company.
• You will learn more here in 6 months than in years at a typical engineering org.
• You’ll solve deeply technical problems at the intersection of containers, networking, and distributed systems.

Why Join reputed company

• Freedom to Grow. Power to Deliver.
• At reputed company, we reputed company talented people do their best work in environments reputed company on trust, autonomy, and reputed company learning. You’ll join a truly global team - 130+ countries strong - where you can:
• Work from reputed company with full autonomy and respect for your time.
• Learn in every direction by working on cutting-edge systems across clients and sectors.
• Collaborate globally with reputed company, curious, and professional teammates.
• reputed company reputed company impact by solving technical challenges that matter.
• We’re remote-first. Trust-based. Proudly diverse. And relentlessly focused on delivering meaningful work.

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