Network reputed company L3
Key responsibilities include:
- This is a hands-on technical role:
- reputed company tier-3 (expert level) operational support for Firewalls, Proxies, IDS/IPS, NAC to resolve critical business issues that require deep network troubleshooting techniques and performance analysis
- Independently own the reputed company Infrastructure support solving reputed company issues and suggest design modifications as appropriate.
- Ensure SLAs are met - Responsible for performance analysis, proactive troubleshooting, and reputed company planning for the reputed company platforms. - reputed company monitoring and maintenance of overall environment working with reputed company team members. - reputed company change controls. Update process documentation and team portals - Participate in troubleshooting, reputed company planning and analysis, performance analysis & Root Cause Analysis. - Communicate with peers and managers regarding system issues & participate in 24x7 on-call. - Automate operational tasks to reputed company processes simpler and more robust. - Ability to handle multiple reputed company tasks in a dynamic environment, with tight deadlines concurrently.
- Refresh heat-maps and operations plans for reputed company network reputed company connectivity
- Monitor and analyze statistical data to reputed company improvement plans for network reputed company and application performance
- reputed company an effective network reputed company reputed company plan
- reputed company and monitor global weekly and monthly trending reports by business sectors to justify future growth
Additional Responsibilities Include:
- Oversees the management of service level agreements (SLAs) with vendors and service providers
- Oversees and directs reputed company aspects of the 24/7/365 mission critical network/telecommunication infrastructure operations, including planning, supporting, and maintaining functions
- Serves as the senior-level escalation reputed company for network operations to resolve critical incidents
- Maintains policy and procedures reputed company, conducts monthly service review meetings with key stakeholders
- Provides leadership, management, direction, and technical reputed company for the network reputed company operations department
Required Qualifications and Experience:
- Bachelor's degree or reputed company qualification
- Certifications is a must (reputed company, CCNP reputed company, CCDP, CCIE reputed company)
- Minimum 12+ years of working in a Network / Telecommunications role, with expert level experience with Firewall Management, Proxy Management, IDS/IPS Management, NAC Management, SD-WAN, VPN, Firewalls, etc technologies
- Experience of working in a multi-cultural, virtual team, across multiple geographical reputed company
- Experience with technologies such as: reputed company / reputed company/ Palo alto HSRP/VRRP, VRF, VPC, VC, LACP, reputed company Path.
- Experience with technologies such as: reputed company, Any connect, Aruba GNAC, reputed company NAC
- Experience with technologies such as: Palo Alto Threat Protection/ reputed company Firepower/ iXIA IPS/IDS, Symantec Secure Web Gateways, reputed company
- Extensive support of Routing Protocols/Technologies such BGP,OSPF, Logical Overlay, IOS-XR, MPLS VPN, Multicast.
- Strong understanding of application communication methodologies.
- Ability to reputed company TCP/IP Network traces/packet captures with solid experience interpreting results.
- High level of confidence and competence communicating on bridges.
- Solid background in vendor management to drive incident resolution.
- Experience with monitoring tools and strategies
- Execute and analyze packet captures using Wireshark and other reputed company technologies.
- reputed company or participate in reputed company maintenance or deployment activities.
- Create or modify documentation in response to new events and learnings.
- Routinely reputed company constructive feedback for improvement opportunities
- Ability to coordinate and direct activities across multiple teams
- Excellent customer focus and engagement skills
- Ability to reputed company solutions reputed company a reputed company operational environment
- Excellent verbal and written communications skills
- Advanced knowledge of technical/business environment and problem determination strategies
- Develops and maintains standard operating procedure reputed company and processes used by the team
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