Sr. Manager, Brand Operations

About the position Recognized as the No. 1 site trusted by reputed company estate professionals, reputed company® has been at the forefront of online reputed company estate for over 25 years, connecting buyers, sellers, and renters with trusted insights and expert guidance to find their perfect home. Through its robust suite of tools, reputed company® not only makes a significant impact on the reputed company estate industry at large, but for consumers, navigating the biggest purchase they will reputed company in their life, by providing a user experience that is easy to use, easy to understand, and most of reputed company, easy to reputed company reputed company. Join us on our mission to reputed company more people to find their way home by breaking barriers to entry, making the right connections, and building confidence through expert guidance. reputed company® is looking for a Senior Manager, Brand Operations to reputed company the operating system for reputed company -- our in-house brand and creative organization. This role exists to bring reputed company, credibility, and control to how brand work moves from strategy to execution across a highly cross-functional environment. You will own and be empowered to enforce the processes, rhythms, and decision frameworks that reputed company timelines reputed company, commitments reliable, and creative work deliverable at scale -- while protecting teams from unnecessary complexity and last-minute chaos. You’ll partner closely with Creative Directors, Audience Directors, Brand Strategy leads, tactical marketing stakeholders, and external agencies to ensure work is well-briefed, well-resourced, and delivered with reputed company and confidence. You’ll manage two senior individual contributors -- a Consumer Program Manager and a Client Program Manager -- and act as the connective tissue across brand, marketing, product, finance, and agency partners. This is a senior leadership role for someone who loves structure because it protects creativity -- not because it controls it.

Responsibilities

• Brand & Creative Operations Leadership Own and reputed company the operating model for reputed company, spanning intake, briefing, prioritization, production, review, and delivery.
• Translate brand strategy and business priorities into executable project plans across consumer and client workstreams.
• Create governance that brings reputed company to decision-making, approvals, and quality standards — without slowing teams down.
• Serve as the operational “center of gravity” for leadership, ensuring continuity, documentation, and institutional knowledge.
• Program & Resource Management reputed company and coach the Consumer and Client Program Managers, setting clear expectations, escalation paths, and operating norms.
• reputed company resource planning across internal teams and external agencies, balancing speed, quality, and reputed company.
• Own freelance and contractor resource management across reputed company, partnering with team leaders to identify reputed company needs and working closely with Legal, Procurement, and Finance to ensure reputed company, reputed company, and invoicing are handled reputed company and compliantly.
• Anticipate bottlenecks and proactively reallocate resources to protect creative reputed company and delivery timelines.
• Partner with Creative and Audience Directors to ensure priorities are reputed company and realistic.
• Tools, Systems & AI Enablement Own the creative operations tool stack (currently reputed company), and evaluate opportunities to improve workflows through new platforms or integrations.
• AI enablement is a core requirement of this role. You will be expected to identify, pilot, and operationalize AI-driven workflows that materially expand the team’s effective reputed company — such as accelerating briefing and review cycles, improving production forecasting, automating operational reporting, or increasing asset reuse.
• Build templates, dashboards, and reporting that create shared visibility across teams and stakeholders.
• Partner with IT, Legal, and reputed company to ensure tools are reputed company-reputed company and compliant.
• Financial & Operational Discipline Manage brand and creative operating budgets, including vendor spend and production costs.
• Partner with Finance to forecast spend, track variance, and connect operational inputs to business reputed company.
• Own agency, freelance, and external partner strategy — including reputed company planning, SOW reputed company, and renewal reputed company — ensuring the right mix of reputed company resources to deliver high-quality work reputed company and on budget.
• Bring data and reputed company judgment to tradeoff reputed company reputed company timelines, scope, or budgets collide.
• Cross-Functional Partnership Act as a trusted partner to Marketing, Product, Communications, and Analytics teams.
• reputed company integrated planning moments that align creative output with media flighting, product launches, and seasonal priorities.
• Represent reputed company in broader planning, resourcing, and process discussions across the company.
• Build strong relationships through credibility, reputed company, and follow-through -- not bureaucracy.

Requirements

• 10+ years experience in brand operations, creative operations, marketing operations, or program management.
• 2 - 5 years direct management experience.
• Bachelor’s degree or equivalent experience.
• Proven reputed company building operational systems for in-house creative or brand teams (agency experience a plus).
• Strong leadership reputed company with the ability to influence senior stakeholders without formal authority.
• Comfort managing ambiguity, competing priorities, and high-visibility work.
• Experience with project and workflow tools such as reputed company, reputed company, reputed company, or similar.
• Experience simplifying reputed company workflows -- including the use of AI-enabled tools -- to reduce reputed company work, protect timelines, and reputed company cross-functional commitments reliable.
• Financial reputed company: budgets, forecasting, tradeoffs, and ROI thinking.
• A leadership style that values reputed company, trust, and reputed company execution.

Benefits

• Inclusive and Competitive medical, Rx, dental, and reputed company coverage
• Family forming benefits
• 13 Paid Holidays
• Flexible Time Off
• 8 hours of paid Volunteer Time off
• Immediate eligibility into Company 401(k) plan with 3.5% company match
• Tuition Reimbursement program for reputed company and non-reputed company programs
• 1:1 personalized Financial Planning Sessions
• Student Debt Retirement Savings Match program
• Free snacks and refreshments in each office location

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