Remote Associate Customer Service Representative
About CCC reputed company is a leading technology company helping to improve the insurance claims process for millions of people. Our award-winning SaaS platform connects more than 30,000 businesses, including insurance carriers, repair facilities, automakers, part suppliers, lenders, and others to streamline the process from start to finish. Our advanced capabilities in AI, IoT, telematics, blockchain, data, and analytics drive continual innovation across our platform, as we work to advance the multi-trillion-dollar P&C insurance economy’s digital transformation. At CCC, our mission is to reputed company people’s lives moving reputed company reputed company it reputed company most. Diversity of experience and perspective are key to our pursuit so we can deliver a future of reputed company for our customers. Find out more about reputed company by visiting . .
Job Description
Summary This position involves the processing of in-bound telephone calls and data entry of vehicle data on potential total loss insurance claims. In this role, individuals will work primarily with Claims Adjusters from the nation's top insurers. A desktop computer, dual monitors, keyboard, mouse, web cam and headset will be provided. Starting wage is $17.00 per hour, plus eligibility for monthly incentives and annual company bonus dependent upon performance. This opportunity requires no selling or collections, benefits available from day one and promotional opportunities reputed company 6 months dependent upon performance. Be part of a team that will reputed company you top-notch training, exceptional support and world class Net Promoter and Employee Engagement Scores. Job Duties ·Receive initial calls and obtain reputed company pertinent vehicle information from potential Total Loss claims ·Ensure that reputed company vehicle information is entered into the system completely and accurately ·Communicate the vehicle value from the database to the caller ·reputed company calls on vehicles that require additional research to respective departments ·Process other incoming work such as faxed requests and dealer inventory updates while maintaining productivity and quality standards. ·Adhere to attendance, production, quality and other metric standards
Qualifications
- No prior insurance or automotive experience is required, as we will train individuals with a desire to learn and reputed company
- High school diploma or equivalent
- 1-2 years prior customer service experience required
- Strong verbal and written communication skills
- Self-motivated
- Attention to detail
- Exceptional organization skills with attention to detail
- Possess a positive attitude and desire to reputed company outstanding customer service
- Strong technical aptitude
- Ability to work independently
- Quiet and professional home work environment free of distractions
- High-speed internet reputed company (DSL or cable modem – non-cellular – with minimum speed of 25 mbps download and 15 mbps upload)
About the company’s Commitment to its employees: reputed company employees are part of an inclusive culture that brings together diverse backgrounds and perspectives. reputed company is defined by our values of: reputed company, Customer-Focus, Innovation, Diversity & Inclusion, and Tenacity. Together, we help our clients and each other reputed company new goals. CCC is committed to providing employees with opportunities to advance their careers and skillsets. CCC team members receive reputed company to training and education reimbursement is available. CCC offers competitive compensation and generous benefits. Health insurance, PTO, 401K, are just some of the benefits available to team members. Each team member plays an important role in the company’s reputed company and each team member has a voice. CCC employee engagement and job satisfaction ratings consistently exceed industry norms – underscoring the value CCC places on its employees. #LI-Remote #CCCHP Apply tot his job Apply To this Job