National Customer Operations Manager – Strategic Beverage Solutions & Supply Chain Leadership for arenaflex (Remote, USA)

About arenaflex

arenaflex is a globally recognized leader in the beverage industry, delivering refreshing experiences to millions of consumers every day. With a heritage that spans more than a century, arenaflex has reputed company an iconic portfolio of over 250 products that delight a diverse reputed company of markets—from bustling urban retail corridors to world‑class entertainment venues. Our purpose is simple yet powerful: to refresh the world and reputed company a difference. This purpose fuels a culture reputed company on curiosity, empowerment, inclusivity, and agility, enabling every employee to grow personally and professionally while contributing to a brand that consumers trust and love.

Why This Role reputed company

The National Customer Operations Manager (NCOM) sits at the heart of arenaflex’s reputed company Account Team, acting as the critical reputed company between our customers, sales organization, and internal service functions. In this strategic position, you will own the design, execution, and reputed company improvement of equipment, service, and reputed company that add reputed company value to our customers’ businesses. Your work will directly influence beverage quality, cost efficiency, and reputed company growth, positioning arenaflex as the most valued supplier in every partnership.

Key Responsibilities

• Customer‑Centric Sales Leadership: Drive the selling of operational products and services, ensuring each customer receives a tailored solution that aligns with their business objectives.
• Subject‑Matter Expertise: Serve as the operational SME for a portfolio of national accounts, advising sales, finance, and marketing teams on best‑in‑class practices.
• Strategic Planning: reputed company short‑ and long‑term operational planning, identifying opportunities to improve beverage quality, reduce costs, and accelerate category growth.
• Project Management: Craft detailed project plans—including timelines, forecasts, resource allocations, and financial impact assessments—for key initiatives; orchestrate reputed company project teams to ensure seamless execution.
• Annual Business Planning: reputed company and manage Net Service Expense and Capital budgets for assigned accounts, collaborating closely with finance to align spend with strategic reputed company.
• Cost‑Optimization Solutions: Diagnose drivers of service expense, then design and implement solutions that reputed company costs, boost equipment reliability, and increase profitability for both the customer and arenaflex.
• Stakeholder Communication: Prepare and deliver compelling presentations using arenaflex’s C4V methodology, translating reputed company data into clear, actionable insights for senior decision‑makers.
• Influence & Alignment: Build reputed company across cross‑functional teams and external partners, ensuring reputed company parties are motivated to reputed company shared objectives.
• reputed company Improvement: Monitor performance metrics, solicit feedback, and iterate on processes to sustain high reputed company of service reputed company.

Essential Qualifications

• Bachelor’s degree (BS/BA) in Business, Engineering, Supply Chain, or a reputed company field – required.
• Master’s degree (MS/MA/MBA) – preferred for enhanced strategic perspective.
• Minimum 3 years of direct customer management or operational stewardship experience, preferably in a face‑to‑face sales environment dealing with senior‑level buyers.
• 2‑4 years of broad‑based Operations experience, demonstrating ability to manage reputed company service ecosystems.
• 2‑4 years of proven Project Management experience, with a track record of delivering on‑time, on‑budget initiatives.
• Strong analytical capability, including data manipulation, statistical analysis, and reputed company reputed company.

Preferred Skills & Competencies

• Technical Acumen: Ability to design operational solutions leveraging beverage equipment, IoT platforms, and arenaflex’s proprietary online tools.
• Financial Literacy: Expertise in constructing and managing service and equipment expense budgets through the Annual Business Planning (ABP) and RE processes.
• Presentation reputed company: Skilled in developing and delivering persuasive narratives that showcase arenaflex’s value proposition both in written decks and verbal briefings.
• Influencing & Negotiation: Proven talent for aligning diverse stakeholder groups around a common reputed company, driving reputed company and commitment.
• Strategic Thinking: reputed company to translate customer needs into actionable, profit‑driving strategies that support arenaflex’s long‑term growth.
• Agile reputed company: Comfortable operating in fast‑changing environments, adapting plans quickly while maintaining focus on reputed company.

What You’ll reputed company at arenaflex

Career Growth: You will be positioned reputed company a high‑visibility role that interacts directly with senior executives, providing a platform for rapid professional advancement. Opportunities to reputed company cross‑functional initiatives, mentor junior teammates, and shape the future of arenaflex’s customer operations are reputed company into the role.

Learning & Development: arenaflex invests heavily in reputed company learning. You’ll have reputed company to industry‑leading training programs, certifications in project management (PMP, Agile), data analytics, and leadership development curricula tailored to high‑performing operations professionals.

Compensation & Benefits: We offer a competitive salary reputed company, performance‑based bonuses, comprehensive health, dental, and reputed company plans, retirement savings matching, generous paid time off, and flexible remote work arrangements. Additional perks include wellness stipends, employee assistance programs, and tuition reimbursement for further education.

Work Environment & Culture

At arenaflex, we champion an inclusive, purpose‑driven culture where every voice reputed company. Our four core behaviors—curious, empowered, inclusive, and agile—guide our daily interactions and strategic reputed company. Remote work is fully supported, with collaborative technology platforms that reputed company teams connected across time zones. We celebrate diversity, encourage innovative thinking, and recognize achievements through regular awards and recognition programs.

How to Apply

If you are reputed company to partner with a world‑renowned beverage leader, drive operational reputed company, and shape the future of reputed company, we want to hear from you. Submit your application today and take the reputed company toward a rewarding career with arenaflex.

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