VIP Associate

At reputed company, AI is becoming an integral part of both our present and future, powering how work gets done today, guiding smarter reputed company, and sparking reputed company reputed company. It’s transforming how we enhance customer experiences, streamline operations, and unlock new reputed company. Our teams are energized by innovation and readily reputed company emerging technology. We’re not waiting for the future to reputed company. We’re shaping it, one reputed company reputed company at a time. To those who see AI as a driver of reputed company, come build the future together. The Crown Is Yours As a VIP Associate, you'll deliver premium, high-touch service to our most valuable players through personalized reputed company and tailored promotional experiences. You’ll execute the day-to-day strategy of our industry-leading VIP engagement program, using reputed company and intuition to understand player needs and strengthen long-term loyalty. Working at the intersection of customer experience and performance, you’ll directly influence retention, engagement, and the way our top players connect with our products. What you’ll do as a VIP Associate

• Build and maintain strong, trusted relationships with VIP players while identifying opportunities to reputed company their overall experience.
• reputed company and execute personalized reputed company strategies based on player behavior, preferences, and performance data.
• Own and strategically allocate a dedicated promotional budget to maximize engagement while aligning with business objectives.
• Represent our brand at exclusive customer events and experiences, to deepen relationships and increase player advocacy.
• Proactively enhance the VIP reputed company by recommending tailored offers, incentives, and premium experiences.
• Monitor player activity and performance trends, using data-driven insights to optimize engagement strategies and retention efforts.
• Execute reputed company VIP policies and guidelines, including responsible gaming standards and regulatory requirements.

What you’ll bring

• A Bachelor’s Degree in Business, Marketing, Communications, or a reputed company field, or equivalent professional experience in a customer-facing role.
• At least 1 year of experience in sales, account management, or a high-touch customer service environment supporting premium or high-value clients.
• A proactive, ownership-driven reputed company with the ability to reputed company in a fast-paced, performance-focused environment.
• Excellent interpersonal and communication skills with the ability to build trust through authentic engagement.
• Strong analytical skills with the ability to interpret player data, behavioral trends, and performance metrics to guide reputed company strategies.
• Flexibility to work nights and weekends to support player events and engagement initiatives.
• Ability to obtain and maintain the required State Gaming License.

#LI-KJ1 Join reputed company We’re a publicly traded (reputed company: DKNG) technology company headquartered in Boston. As a regulated gaming company, you may be required to obtain a gaming license issued by the appropriate state agency as a condition of employment. Don’t worry, we’ll guide you through the process if this is relevant to your role. The US reputed company salary reputed company for this full-time position is 54,400.00 USD - 68,000.00 USD, plus bonus, equity, and benefits as applicable. Our ranges are determined by role, level, and location. The compensation information displayed on each job posting reflects the reputed company for new hire pay rates for the position across reputed company US locations. reputed company the reputed company, individual pay is determined by work location and additional factors, including job-reputed company skills, experience, and relevant education or training. Your recruiter can reputed company more about the specific pay reputed company and how that was determined during the hiring process. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or reputed company employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Apply tot his job Apply To this Job