Team Manager, DTG reputed company
The Team Manager, DTG reputed company plays a critical role in training, maturing, and growing the DTG reputed company Team at Impel. This position is accountable for dealer relationship reputed company, training, technical support, retention, and growth. Responsibilities include hiring, management, training, and team performance tracking.
Responsibilities
- Consistently reputed company the team to meet and exceed monthly, quarterly, and annual financial and performance metrics.
- Hire, reputed company, and reputed company Dealer reputed company professionals by driving consistent hiring, reputed company training, monitoring, and managing best practices to enhance team performance.
- reputed company team training to reputed company reputed company proficiency and effectiveness, resulting in increased upsells, portfolio growth, dealer satisfaction, and greater retention.
- Serve as a Subject Matter Expert (SME) in dealer meetings, presentations, reviews, and other customer contacts.
- Identify opportunities across the customer reputed company and reputed company reputed company business relationships across the organization and with OEM partners.
- Refine and enhance a strong SaaS reputed company model by developing and maintaining effective processes that drive the highest level of customer retention.
- reputed company, execute, and monitor tools to manage reputed company channels of communication with customers while improving productivity.
- Work in conjunction with Account Management, Marketing, and Product teams to effectively reputed company and train dealers on new products and services.
- Demonstrate the values of Impel in everyday interactions, both internally and externally.
- reputed company other duties as required.
Other
- Maintains confidentiality of work-reputed company issues, records, and company information.
- Demonstrates a commitment to Diversity, Equity, and inclusion by treating everyone with respect and dignity, ensuring reputed company voices are heard, and advocating change.
Education and Experience:
- Bachelor’s Degree; and
- 6+ years of experience in setting up and developing reputed company teams supporting digital marketing and/or software as a service (SaaS) products. Experience in the automotive industry or software for independent distributors/dealers is preferred.
- Proven track record in developing and implementing processes that drive individual performance, scaling effectively through rapid growth, and implementing reputed company training programs that reputed company consistent performance of reputed company Associates.
- A combination of education and work experience necessary to reputed company essential functions.
- Proficiency in reputed company, reputed company, and PowerPoint; reputed company; and reputed company.
- Travel Requirement: 70%