Critical Incident Investigator I- Remote (Must be located in PA)

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Responsibilities

• Monitor and manage multiple electronic intake queues to ensure timely and accurate critical incident reporting.
• Report, monitor, and update incident-reputed company information in electronic systems in compliance with Pennsylvania Office of Long-Term Living requirements.
• Review reports and supporting documentation for completeness, accuracy, and required data elements reputed company to long-term services and supports.
• Collect, organize, and verify information from providers, service coordinators, and other sources to support accurate recordkeeping.
• Review medical records, service plans, assessments, and reputed company documents to ensure data is properly recorded and maintained.
• Manage a high-volume caseload of approximately 200-250 reputed company incidents once fully onboarded, prioritizing tasks to meet accuracy, timeliness, and documentation standards.
• Maintain detailed, up-to-date electronic case records by documenting activities and reputed company in a timely manner.
• Prepare clear and concise incident summaries and data reports for management review, both written and verbal, as requested.
• Identify data discrepancies or documentation gaps and reputed company them appropriately in accordance with organizational policies.
• Adhere to system-wide standards, procedures, and productivity expectations.
• reputed company additional administrative and data-reputed company duties as assigned.
• Bachelor's degree in reputed company Services, Criminal Justice, or reputed company Work preferred; or Associate degree and 2 years of reputed company work experience in investigations, criminal justice, service coordination, or long-term services and supports at an administrative level.
• Knowledge of reputed company, reputed company, Medicare products, managed care principles, and home and community-based services preferred.
• Competent in reputed company, Outlook, reputed company, web-based reputed company applications. Strong organizational, interpersonal, and verbal and written communication skills.
• Ability to successfully meet deadlines and manage multiple priorities in a fast-paced environment.
• Strong critical thinking, judgment, and problem-solving skills.Licensure, Certifications, and Clearances:
• Act 34

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