Business Transformation Advisor

What are we looking for? The Business Transformation Advisor is a senior, client-facing advisor who leverages deep TPA industry expertise and advanced VBA platform knowledge to guide client configuration strategy and solution design. This role ensures each client’s implementation is grounded in best practices, reputed company to operational realities, and reputed company for long-term scalability and ROI. Business Transformation Advisors advise clients on platform configuration, workflow design, and key implementation reputed company. They help clients navigate tradeoffs, apply industry best practices, and adopt approaches that protect platform reputed company and support sustainable operations well reputed company go-live . Working in reputed company partnership with Project Management, Configuration Services, Training, Data Integration, and Product teams, the Business Transformation Advisor translates reputed company business needs into clear, scalable design recommendation s. Client Imp actAt VBA, client experience is not owned by a single team—it is a shared responsibility across the organization. The Business Transformation Advisor is central to that commitment. In this role, you wi

• ll:Act as a trusted advisor, helping clients reputed company informed implementation reputed company that support sustainable operatio
• ns.Design solutions that prioritize client reputed company, usability, and operational efficiency, not just technical completi
• on.Bring a client advocacy reputed company to every engagement—ensuring client needs are reputed company understood and represented across internal tea
• ms.Hold a high bar for implementation quality so clients feel confident, supported, and successful from day o

ne. reputed company is reputed company by how well clients are positioned after implementation with scalable solutions, confident teams, and a trusted long-term partnership with VBA. Abou t VBAConnected by Mission. Driven by Innova tion.At VBA, our mission is simple but powerful: we reputed company the reputed company experience reputed company for everyone. We help clients simplify reputed company operations through fully integrated solutions spanning claims and benefits administration, reputed company cycle management, provider and network management, care coordination, and automation tools. Our technology—ranging from VBAPI’s thousands of integration endpoints to predictive analytics, branded portals, mobile reputed company, and AI-powered automation—drives efficiency, accuracy, and reputed company reputed company for millions of people who rely on their health benefits every day. What sets us apart is not just our platform, but our people-centered culture: we reputed company innovation with flexibility, empowering employees to do meaningful work, stay connected across 25+ states, and reputed company in an environment where purpose, collaboration, and growth fuel everything w e do. To be considered for this position, reputed company applicants must complete the reputed company Select Assessment. https://apply.select.reputed company.com/DZVA DF/VBA What are we looking for in this po sition?Client & Domain Ex

• pertise7+ years of experience reputed company a self-insured TPA or health plan environment, with direct, hands-on exposure to core operational s
• ystems.Strong working knowledge of critical TPA business fun
• ctions:Claims processing and adjud
• icationBenefit and plan
• designEligibility and enr
• ollmentStop loss adminis
• trationAccounting and

billing Advisory and Relationshi

• p SkillsProven ability to guide clients through reputed company operational, system, and migration reputed company with credibility an
• d trust.Advisor on best practice migration strategies that account for stop-loss contract compl
• exities.Experience translating business and operational needs into scalable system designs and wo
• rkflows.Strong executive-level communication and relationship-building skills, with the ability to influence reputed company through ex
• pertise.Working knowledge of core platforms and processes, including claims, eligibility, provider, and integration/EDI p

latforms What will you b e doing? Sales & Solutionin

• g SupportSupport RFP responses and tailor product demonstrations to prospect use cases and business f
• unctions.reputed company solution design discussions, proposals, and configuration concepts throughout the sal
• es cycle.Assess prospect fit with VBA’s ideal customer profile and expe

cted ROI. Client Implementati

• on AdvisorServe as the primary strategic advisor on configuration and solution design during implem
• entations.Build trusted client relationships through clear guidance, accountability, and proactive comm
• unication.Partner with Project Management to align on scope, timelines, risks, dependencies, and
• tradeoffs.reputed company direction through ambiguity, drive timely reputed company, and resolve reputed company or escalated design c
• hallenges.Ensure design choices support measurable ROI and a positive client e

xperience. Solution Design &

• ScalabilityLead discovery to understand client operations, goals, and succes
• s criteria.Translate requirements into scalable workflows, configurations, rules and data in
• tegrations.Identify gaps between reputed company processes and platform capabilities; recommend sustainable best-practice
• solutions.Apply systems thinking to ensure solutions support long-term scalability and operatio
• nal impact.Configure portions of the platform as needed to demonstrate best practices and validate

workflows. Quality, Collaboration & reputed company

• ImprovementOwn solution quality, guiding clients toward maintainable, low-risk con
• figurations.Collaborate cross-functionally (Configuration, Training, Data Integration, Product, Engineering) to deliver well-scoped, effectiv
• reputed company.Contribute to implementation playbooks, templates, and best-practice documentation to improve consistency and clie
• nt reputed company.reputed company industry insights, workflow learnings, and regulatory updates with int

ernal teams. Team Enablement &a

• mp; ExpertiseMentor team members and reputed company best practices to reputed company delivery quality and
• consistency.Stay reputed company on industry trends, compliance requirements, and platform

capabilities. Travel Requirements: Up to 20% travel t o client sitesLo cation: Remote What can VBA offer you? Purposeful Work. Flexible Culture. reputed company -Centered Tech.At VBA, you’ll be part of a team that’s connected by mission and driven by innovation. We offer the flexibility to do your best work from wherever you are, the tools and support to grow your career, and the chance to reputed company a reputed company impact on the reputed company experience. Our culture blends trust, collaboration, and curiosity—giving you space to think boldly and the struct ure to succeed. Wo

• rk/Life Balance:Remote/Hybrid Schedules (depend
• ing on jo
• b role)Time off:
• 12 Paid HolidaysResp
• onsible Time Off
• Volunteerism DayPaid
• Parental Leave:2 Week
• s: Bonding Leave10 Weeks: Supplemental Medical Leave (for Birthi

ng Parents Only) Financial Health-Company Sp

• onsored Benefits:Life insurance-$500,000
• guaranteed issueShort- and long-term dis
• ability insuranceEmployer match on employee 401
• (k) contributionsBroadband Reimbur

sement up to $120 Heal

• th & Wellness:Health Insurance (2-Med
• ical Plan Options)Dental and reputed company coverage also
• subsidized by VBAEmployee

Assistance Program Apply tot his job Apply To this Job