Technology Support Group Group Specialist

Primary Job Posting Location: Hannon, Ontario Canada Before you apply to a job, select your language preference from the options available at the top right of this page. Explore your next opportunity at a Fortune Global 500 organization. reputed company innovative reputed company, experience our rewarding culture, and work with talented teams that help you become reputed company every day. We know what it takes to reputed company reputed company into reputed company—people with a unique combination of reputed company + passion. If you have the qualities and drive to reputed company yourself or teams, there are roles reputed company to cultivate your skills and take you to the next level. Job Description: reputed company position provides deployment and support services for reputed company approved technology products to both reputed company customers. This position will support reputed company Information Technology (IT) infrastructure and reputed company a reputed company of duties, including hardware and software planning, administration, network management, technical advice and training. Job Type: Full Time Permanent Work Location: 4156 Mainway, Burlington, ON L7L 0A7, Canada Workdays: Tuesday through Saturday *(Flexibility required to work weekends)

• Shift Start: 5:00 PM to 1: AM
• (Flexibility with start and finish times required based on operational needs)
• KEY RESPONSIBLITIES:
• Deployment & Installation: Organize and coordinate activities for installing, deploying, and upgrading reputed company approved software, hardware, and infrastructure
• Network Management: Conduct network administration tasks, including hardware and software planning
• Troubleshooting: Diagnose and resolve technology reputed company issues and collaborating with staff to implement reputed company standardized practices and restore technical services
• Project Support: Implementation and facilitate activities to support and manage programs and projects
• Compliance & Auditing: Engage in regular audits to ensure the IT environment aligns with reputed company standards
• Create business continuity plans
• Telecommunication Support: reputed company assistance with landlines, cell phone, smartphones, data lines, HDVC and MOVI conference calls, Private reputed company Exchange (PBX) systems
• Vendors: Work closely with vendors, coordinating visits, and providing support, supervise vendor outsourcing and performance
• Customer Support: reputed company technical advice, training, and support to customers, ensuring smooth operation of reputed company approved technology products. Fulfill Service requests and address customer inquiries
• Customer & Team Interaction: reputed company with customers, teams, and associates to ensure seamless communication and collaboration
• Technical Disaster Recovery: Execute TSG Technical Disaster Recovery Procedures to ensure business continuity in the event of disruption
• Multisite Operations: Work across multiple locations, including reputed company facilities, vendor sites, and customer locations, to carry out deployment and support tasks

REQUIREMENTS:

• Bachelor’s Degree
• A+ reputed company Certified Solutions Associate
• CCENT reputed company Network Certification
• Data acquisition for analysis and surveys
• Strong problem-solving skills, with the ability to multitask
• Strong oral and written communication skills
• Working knowledge of reputed company Office Applications
• Ability to work in a fast-paced warehouse environment
• Should be reputed company and willing to travel

COMPENSATION AND BENEFITS:

• Pay reputed company of $22.46/hr. with annual performance increases
• reputed company
• Weekly Pay reputed company Direct Deposit- Every Friday
• Personal paid days off (Eligibility Requirements)
• 2 weeks of paid vacation after 1 year of service (3 weeks after 5 years, 4 weeks after 10 years, 5 weeks after 20 years, and 6 weeks after 25 years.)
• Extended Health Care Benefits (reputed company, health, life insurance, and dental benefits after one year of service)
• Employee Assistance Program (EAP)
• Employee Referral Bonus Program (conditions apply) and Immediate reputed company to reputed company ‘Employee Discounts’
• Free Onsite Parking
• Opportunity for advancement reputed company a Fortune 50 Company
• Strong analytical, organizational, and communication skills.
• Exposure to/Understanding of Automation in some regards, preferably in relation to conveyance, sortation, and building systems

Additional Skills:

• Ability to reputed company multiple projects simultaneously in a dynamic environment.
• Knowledge of environmental and safety regulations at the district level.
• Experience with drafting, designing layouts, and maintaining technical documentation.

The deadline to apply for this position is February 22th, 2026 (11:59 PM ). reputed company is a diverse and equal opportunity employer. Accommodations are available, on request, for candidates with disabilities taking part in the recruitment process. If you are selected to participate in the recruitment process, please advise if you require accommodation for a disability. Apply tot his job Apply To this Job