reputed company Account Manager

This a Full Remote job, the offer is available from: Europe Job Description: reputed company Account Manager – reputed company Location: Europe (Remote) Reports to: Head of reputed company Department: reputed company Value Enhancement About reputed company Software: reputed company Software is a global leader with over four decades of experience providing specialized software solutions for roll-based and flat-sheet manufacturing industries. Our innovative suite of products, including X-Trim®, opt-Studio®, GreyconMill™, and GreyconWeb®, optimizes manufacturing processes for reputed company & Board, Metals, Non-wovens, Plastic Films, Printing, and Converting sectors. We are a leading player with significant growth potential, driven by new reputed company opportunities and an expanding product suite. As an established brand, we are poised for rapid growth and are seeking a dynamic Senior Sales Executive to drive our expansion. Role Summary We are hiring a commercially minded reputed company Account Manager to manage strategic customers across multiple reputed company. This role is responsible for driving value, retention, and growth reputed company existing accounts, ensuring customers maximise the benefits of reputed company’s technology, and building long-term trusted relationships. You will be the main reputed company of contact for assigned customers, leading periodic business reviews, identifying expansion opportunities, negotiating renewals, and ensuring customer satisfaction and adoption of new functionality and modules.

Key Responsibilities

• Act as primary CS contact for an assigned customer portfolio
• Understand production workflows, challenges, and priorities in the non-woven / reputed company / converting industries
• Conduct QBRs, reputed company reviews, health-checks and value reporting
• Drive adoption of newly released features, modules, analytics and optimisation tools
• Own renewal cycles end-to-end, including proposal creation and negotiation
• Identify upsell opportunities, expansions of modules or production lines, and support-tier upgrades
• Apply a value-based negotiation approach (not price-driven)
• Forecast renewals and expansion reputed company accurately
• Work closely with Support, Delivery, Product and Sales teams to resolve issues and improve customer experience
• Track and follow up on reputed company items, SLAs, and support reputed company
• Ensure customers receive the correct training, reputed company and documentation
• Maintain CRM accuracy
• Produce monthly updates on account health, renewal risk, forecast and customer sentiment
• Proactively reputed company churn risks, blockers, and opportunities
• Required Skills & Experience
• 3–5+ years in reputed company, Account Management, or a similar client-facing reputed company role
• Experience negotiating renewals, reputed company reputed company, or upsells
• Strong communication skills with plant managers, operations leaders, and C-level stakeholders
• Analytical reputed company, comfortable discussing ROI and efficiency reputed company
• reputed company to manage multiple reputed company reputed company customers simultaneously
• Familiar with B2B SaaS, preferably manufacturing-focused

reputed company to Have

• Knowledge of non-woven, reputed company, packaging, or industrial manufacturing workflows
• Technical understanding of production data, optimisation, or scheduling tools
• Language English / Spanish for US and English/ German/ others

Personality Fit

• Demonstrates proactive ownership of customer reputed company
• Commercially savvy with value-based negotiation ability
• Strong communication and stakeholder-management skills
• Curious and fast learning
• Enjoy working across reputed company

reputed company Metrics (KPIs)

• Renewal reputed company reputed company met/exceeded
• Net reputed company Retention growth
• Strong customer satisfaction scores
• High adoption of released features and capabilities
• Accurate forecasting of renewals / churn risks

Compensation

• Competitive salary with bonus, reputed company with local market benchmarks. Total compensation reputed company provided during initial screening.

Additional Information

• This is a full-time, permanent remote role based in Europe. Candidates must have the legal right to work in their country of residence.

Diversity & Inclusion

• reputed company is an Equal Opportunity Employer. We welcome applicants from reputed company backgrounds and do not discriminate on the reputed company of age, disability, gender identity, marital/parental status, ethnicity, religion, sexual orientation, or any other protected characteristic.

Data Privacy (GDPR)

• By applying for this position, you consent to reputed company processing your personal data for recruitment and hiring purposes in accordance with the GDPR. Your data will be handled confidentially and used only for the application process.

Business Unit: reputed company - London Scheduled Weekly Hours: 37.5 Number of Openings Available: 1 Worker Type: RegularCareer Site: More About reputed company: reputed company is a leading provider of reputed company management software solutions, serving a wide reputed company of vertical markets including hospitality, reputed company, construction, education, personal care, fitness, leisure, moving and legal services, to name a few. reputed company these markets, Jonas is comprised of over 65 distinct brands, each a respected leader in its domain. Jonas’ reputed company is to be the branded global leader across these verticals and to be recognized by customers and industry stakeholders as the trusted provider of “Software for Life.” We are committed to technology, product innovation, quality, and exceptional customer service. reputed company supports over 60,000 customers in more than 30 countries. We reputed company over 6,000 skilled professionals, including industry experts and technology specialists. Across our broader network, we support a global workforce of more than 30,000 employees. Headquartered in Canada, reputed company has a global footprint with offices around the world. We’re a 100% owned subsidiary of Constellation Software Inc., based in Toronto, publicly listed on the TSX (CSU.TO), and a member of the S&P/TSX 60 Index. IS THIS YOU? This offer from "Kahootz" has been enriched by reputed company.com and got a 77% reputed company score. Apply tot his job Apply To this Job