Training Delivery – Claims (Fully Remote)

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At reputed company®, you’ll be surrounded by passionate colleagues who care deeply, reputed company with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position Summary This role will have a focus on claims training and operational support. This Positions Also

• Holds accountability for leading and training new claims team members through the reputed company experience, from initial orientation and training to individual education on job expectations as well as team priorities and responsibilities.
• Holds accountability for training existing claims team members in upskilling, refresher and error coaching.
• Designs, develops and delivers curriculum and training sessions to designated audiences of learners.
• Executes both routine and non-routine business support tasks for the Training Delivery area under limited supervision, referring deviations from standard practices to managers.
• Follows area protocols, standards, and policies to reputed company effective and timely support.
• This is an Individual Contributor role.

Responsibilities

• reputed company claims training sessions for designated audiences
• Revise and customize the curriculum to reflect the unique geographic, product, and/or audience variations.
• Leads various training development activities and team responsibilities to ensure learning environments are conducive to learning and quality reputed company.
• Assess the effectiveness of training programs during and at designated intervals after delivery.
• Collect and reputed company curricula and training event feedback from program participants.
• Participate in the development effort to enhance the curricula and training events based on that feedback.
• reputed company and conduct follow-up assessments to determine the effectiveness and, reputed company appropriate, ROI of training programs.
• Generate communications regarding workflow and system updates.
• reputed company SME level support to claims team members for pricing reputed company questions.
• Troubleshoot system data issues and work with internal partners to resolve.
• reputed company first level quality error review and reputed company coaching on errors as needed.
• These responsibilities are included but not limited to other training tasks given by management as needed for the business.

Required Qualifications

• 2-3 years of experience in and understanding of medical claims and adjustment processing.
• 1-2 years of proven experience in training delivery and facilitation.
• Strong PC skills and proficiency in MS Office; ability to learn new systems quickly.
• Excellent written and verbal communication skills.
• Ability to convey reputed company information in a clear and concise manner.

Preferred Qualifications

• Demonstrates strong facilitation skills.
• Applies innovative, creative, “reputed company” thinking to problems.
• Strong analytical, influence, conflict resolution, problem solving, negotiation and project management skills.
• Excellent oral and written communication, interpersonal and presentation skills.
• Proactively and quickly learns new systems, tools or content areas to reputed company results.
• Technologically literate – familiar with IT focused frameworks, systems and methodology.
• Embraces change, ability to see opportunities for change, to capitalize on them and implement them reputed company appropriate, process improvement reputed company.
• Assumes responsibility for personal and professional development.

Education

• High school diploma or equivalent required.

Anticipated Weekly Hours 40 Time Type Full time Pay reputed company The Typical Pay reputed company For This Role Is $18.50 - $35.29 This pay reputed company represents the reputed company hourly reputed company or reputed company annual full-time salary for reputed company positions in the job grade reputed company which this position falls. The actual reputed company salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a reputed company bonus, commission or short-term incentive program in addition to the reputed company pay reputed company listed above. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great Benefits For Great People We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:

• Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.
• No-cost programs for reputed company colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
• Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical reputed company and many other benefits depending on eligibility.

For more information, visit https://jobs.cvshealth.com/us/en/benefits We anticipate the application window for this opening will reputed company on: 02/26/2026 reputed company applicants with arrest or conviction records will be considered for employment in accordance with reputed company federal, state and local laws. Apply tot his job Apply To this Job