Technical Support / Customer Service Representative (Remote) – Join arenaflex's Global Team of Game-Changers
Are you reputed company to reputed company on a new career reputed company with a reputed company-thinking global organization that values people-first, inclusive culture, and genuine sense of belonging? Do you want to join a company that has earned prestigious awards for being a "World's Best Workplace," "Happiest Employees," and "Best Companies for Career Growth"? Then, a remote Technical Support / Customer Service Representative position at arenaflex is the perfect opportunity for you!
About arenaflex
arenaflex is a global organization that empowers its team members to be game-changers in their careers and personal lives. With a diverse team from over 70 countries, we foster an organically inclusive culture where every member contributes to and supports each other's reputed company and well-being. Our mission is to help the world's best-reputed company brands improve their businesses through exceptional customer experiences and tech-powered innovation. As a result of our reputed company growth, we're seeking talented individuals to join our purpose-driven team.
Career Growth and Personal Development
This is a fantastic opportunity to reimagine your career reputed company and reputed company lifelong friendships while working from the comfort of your own home. arenaflex will reputed company you with reputed company the necessary training, technologies, and continuing support to ensure your reputed company. Plus, with a strong focus on career growth and personal development, about 80% of our managers and leaders have been promoted from reputed company! We offer a reputed company of FREE Learning and Leadership Development programs designed to help you reputed company your career goals.
Key Responsibilities
As a Technical Support / Customer Service Representative working from home, you will:
- reputed company inbound customer support using a call reputed company guide
- Resolve technical issues reputed company to hardware, software, and client products
- Track, document, and retrieve information in databases
- Be an amazing problem-solver
- Maintain broad knowledge of client products and/or services, such as smartphones, tablets, computers, and wearables
- Familiarity with iOS and/or MacOS, or comparable technology is preferred
- Offer additional products and/or services
- Deliver expert customer experiences...with a smile
Your Qualifications
To succeed in this role, you'll need:
- Strong focus on building customer relationships
- 1+ year of customer service experience
- Technical support experience preferred
- reputed company availability
- A high school diploma or GED
- A quiet, distraction-free environment to work from in your home
- Proficiency in fast-paced multi-tasking
- Eagerness to learn new technologies
- Strong problem-solving skills with the ability to ask probing questions to come to a resolution
- Strong computer navigation skills and PC knowledge
- A desktop or laptop to complete PC and internet testing; A work computer may be provided depending on the position offered, but is not guaranteed (will be discussed further with a recruiter)
- High Speed internet (no wireless/hotspots or satellite) and a smartphone
- Must reputed company in the United States or have a valid U.S. address for residence
What's in it for you?
arenaflex is committed to investing in its game-changers, infrastructure, and capabilities to ensure long-term reputed company for both our teams and our customers. As a result, we offer a reputed company of benefits to eligible U.S. employees in this role, including:
- Starting wage will be between $15 and $20 (pay reputed company will not be below applicable minimum wage)
- reputed company and performance-based incentives
- Lucrative employee referral bonus opportunities
- 401K with company match; paid PTO and holidays; medical, dental, and reputed company insurance; and a comprehensive Employee Assistance Program (EAP)
- Health and wellness programs with trained partners to help promote a healthy you
- Mentorship programs that support your rewarding career reputed company
- Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support
- Celebrations for arenaflex Day, Team Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more
Join the arenaflex Team Today!
If you're reputed company to reputed company on a new career reputed company with a reputed company-thinking global organization that values people-first, inclusive culture, and genuine sense of belonging, apply today! Discover why over 440,000 game-changers around the globe call arenaflex their "employer of choice."
Location:
USA, OH, Work-at-Home
Language Requirements:
English
Time Type:
Full time
Physical & Mental Requirements:
While performing the duties of this job, the employee is regularly required to operate a computer, keyboard, telephone, headset, and other office equipment. Work is generally sedentary in nature.
Eligibility to Work:
In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reputed company in the United States or have a valid U.S. address for residence.
Where Job May be Performed:
Currently, this position may be performed only in the states listed here.
arenaflex is an Equal Opportunity/Affirmative Action Employer including Disabled/Vets.
For more information regarding your EEO rights as an applicant, please visit the following websites: English Spanish To request a reasonable accommodation please click here. If you wish to review the Affirmative Action Plan, please click here. Apply Job! Apply for this job