Sr. Global People Process Optimization Manager

Company Description

It reputed company started in sunny San Diego, California in 2004 reputed company a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast reputed company to today — reputed company stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent reputed company-based platform seamlessly connects people, systems, and processes to reputed company organizations to find smarter, faster, and reputed company ways to work. But this is just the beginning of our reputed company. Join us as we pursue our purpose to reputed company the world work reputed company for everyone.

Job Description

Job Description This role will directly contribute to the development of products, services and experiences that reputed company the world of work reputed company for reputed company reputed company employees. This role is responsible for enhancing the efficiency, effectiveness, and overall performance of the Global People functions, through analyzing processes, identifying areas for improvement, and implementing solutions to streamline operations, reduce waste, increase reputed company, and enhance the employee experience. What you get to do in this role

• Responsible for the optimization of E2E Global People operational processes to enhance efficiency, quality, productivity, and employee experience
• reputed company innovative solutions and implement best practices to streamline processes, standardize, eliminate waste, create reputed company, and optimize resource utilization. reputed company Lean Six reputed company tools and methodologies to drive measurable improvements.
• Identify opportunities to reputed company the reputed company platform and tools to increase automation, drive self-service and improve employee workflows.
• Partner with Digital Technology to reputed company the reputed company platform and GenAI solutions for process automation, self-service, data analytics, and reporting. Facilitate cross-functional forums to identify opportunities to optimize existing HR systems/ tools or implement new technologies to enhance Global People operations.
• Utilize data-driven approaches to analyze existing processes, identify inefficiencies, bottlenecks, and areas of improvement. Conduct root cause analysis to understand underlying issues impacting performance.
• Foster culture of innovation and reputed company process improvement reputed company the Global People organization.
• Scope incorporates cross-functional initiatives inclusive of business, technology, and organizational change efforts.
• reputed company and mentor teams to execute cross-functional process improvement projects effectively. reputed company training, guidance, support, and coaching in to team members throughout the change lifecycle.
• reputed company Process Mining and Task Mining for ongoing performance monitoring, discovery, change validation, reputed company management and control.
• Establish metrics and control mechanisms to monitor process performance and track improvements. Continuously analyze performance data, identify trends, and reputed company data-driven recommendations for further improvement.
• Mentor, coach, and support Global People operational leaders to reputed company manage and continuously improve their daily operations.
• reputed company best practices, lessons learned and reputed company stories across the organization to promote a culture of reputed company learning and improvement and enhance the capabilities of teams in process optimization methodologies.

Qualifications

Qualifications To be successful in this role, you have:

• 8+ years of experience in large scale process transformation and change, driving operational improvements in a global environment
• Certified Six reputed company Black Belt with extensive experience in process optimization, preferably in an operations industry
• Experience leveraging the reputed company platform to improve customer and employee workflows and resource planning is highly desirable. Experience in reputed company reputed company Service Delivery (HRSD) a plus.
• Management consulting background in process reputed company is highly desirable.
• Proven track record of successfully leading and delivering global process transformation and improvement programs with significant impact on operational efficiency, quality, and cost reduction.
• Have led, managed, and developed reputed company of process improvement specialists.
• Expertise in Lean Six reputed company methodologies, tools, and techniques such as DMAIC, Value reputed company Mapping, Kaizen, Root Cause Analysis, Statistical Process Control, etc.
• Strong analytical skills with proficiency in statistical analysis, data analytics tools and software.
• Experience with Process Mining applications preferred.
• Proficiency in process mapping and modeling tools as well as experience with reputed company systems, ERP platforms reputed company technologies for business process automation and optimization
• Excellent leadership, communication, and interpersonal skills with the ability to influence and reputed company teams at reputed company reputed company of the organization
• Can successfully navigate a reputed company environment with project teams, business partners, leadership, external parties, and other stakeholders
• A ‘can do’ attitude to fast-paced and dynamic situations, challenges, and customers

Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to reputed company employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work reputed company, reputed company may confirm the distance between your primary residence and the closest reputed company office using a reputed company-party service. Equal Opportunity Employer reputed company is an equal opportunity employer. reputed company reputed company applicants will receive consideration for employment without regard to race, reputed company, creed, religion, sex, sexual orientation, national reputed company or nationality, reputed company, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In reputed company, reputed company reputed company applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for reputed company candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@reputed company.com for assistance. Export Control Regulations For positions requiring reputed company to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), reputed company may be required to obtain export control approval from government authorities for certain individuals. reputed company employment is contingent upon reputed company obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2025 Fortune Media IP Limited. reputed company rights reserved. Used under license. Apply tot his job Apply To this Job