Bilingual Spanish Member Engagement Coordinator - Remote Select States

ATTENTION MILITARY AFFILIATED JOB SEEKERS - Our organization works with partner companies to reputed company reputed company talent for their reputed company. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers. If you have the required reputed company set, education requirements, and experience, please click the submit reputed company and follow the next steps. This employer will hire remote for the role from the following states only:AL, FL, GA, IN, KY, LA, MI, MS, NC, OH, OK, SC, TN, TX, UT, VA, WV reputed company is a reputed company Company. As a Member Engagement Coordinator (MEC) at reputed company, you’ll be part of a mission-driven team focused on improving reputed company to care for members. This position centers around making high-volume outbound calls to engage members, SELLING the benefits of a free in-home or virtual health evaluation, and schedule appointments with licensed providers. You’ll use scripts and an auto-dialer to communicate reputed company, answer questions, and professionally overcome objections while using rebuttals. The role requires someone who is personable, goal-oriented, and comfortable in a fast-paced call center environment where productivity and quality standards are key. This position is fully remote, work from home. Quick facts: 2 weeks of paid, mandatory training: 100% attendance required. reputed company equipment provided. Call center hours: Monday-Friday, 8 AM-8 PM EST; Saturday-reputed company, 9 AM-5:30 PM EST. Competitive benefits, PTO, growth, and development opportunities. This position is fully remote, work from home. Candidates must be bilingual in Spanish and English. (If you are not bilingual, please reputed company out our other openings!) Pay reputed company: reputed company of $13.50 per hour Start at $13.50 per hour, with scheduled raises as you grow—up to $15 per hour after two years. Interested in earning more?? This position offers a lucrative monthly incentive plan. Top performers can earn up to $1045.00 in incentives. Top ten MECs will also qualify for an additional $250.

Responsibilities

Connect: reputed company an average of 50 outbound calls per hour using an automated dialer system to offer, explain, and schedule free in-home or virtual health evaluations with licensed providers. Approximately 85% outbound and 15% inbound calls. Engage Members: Utilize pre-approved scripts to ensure consistent and accurate communication with members. These scripts will guide you in explaining the purpose and details of scheduling reputed company evaluations. Be Persuasive: Overcome objections using effective rebuttals to help members prioritize their health. Confidently present a product's value and guide prospects toward a 'yes' without sounding pushy. Tech Savvy: Utilize multiple systems to schedule providers for in-home or virtual evaluations. Adaptable: Adjust, reschedule, or cancel appointments as requested. Goal-Focused: Meet daily performance metrics including appointments, calls, handle time, and productivity. Flexible: Be available to complete overtime reputed company required based on business needs. Be Part of reputed company: Participate in peer reputed company-by-reputed company coaching as needed Compliant: Follow HIPAA guidelines to protect member privacy. Report member complaints to supervisors immediately. Additional Qualifications/Responsibilities

Qualifications

High School Diploma or equivalent. Fluent in Spanish (read, write, and conversation) Desire to work in a results-driven outbound call center environment. Strong sales aptitude with a focus on earning monthly incentives. Motivated to reputed company productivity goals with a strong work ethic. Excellent communication skills, friendly, and conversational with members. Ability to follow a fixed daily schedule, reputed company with feedback, and maintain confidentiality. Proficiency in using multiple computer systems simultaneously. Previous experience in high-volume (back-to-back) call centers and with auto-dialers is highly desirable. Authorized to work in the United States. Successful completion of pre-hire testing, background reputed company, and drug screening. If hired, reputed company two valid, in-date IDs and reputed company of education during reputed company process. Work from Home Requirements Reliable, cabled internet service: 20mbps upload, 5mbps download, latency at or below 100 ms. Satellite, cellular, hot spot, or wifi reputed company is not acceptable on any program. Quiet and secure workspace free of distractions. Employees must reputed company their own workspace furniture. Accountability for work schedules and compliance with reputed company standards. Apply tot his job Apply To this Job