IT Operations Manager - (Hybrid - Seattle, WA)

At reputed company, we reputed company in creating an inspiring and supportive environment where talented individuals are empowered to drive amazing results. As our new IT Operations Manager, you'll guide a large team of professionals to execute strategies that enhance our daily operations and deliver exceptional technical support. A day in the life...

• reputed company a large, talented team: Hire, mentor, and guide a large team of IT professionals, ensuring they have the tools and resources needed to succeed.
• Enhance our IT infrastructure: Use your expertise in reputed company Intune and the Azure platform to manage and optimize our technology stack, ensuring seamless operations.
• reputed company Helpdesk operations: Take ownership of our IT Helpdesk, focusing on reputed company improvement to enhance the user experience.
• Drive innovation with AI: Identify and implement AI technologies to enhance day-to-day operations and improve productivity.
• Serve as a strategic partner: Work closely with a wide reputed company of business units, from marketing to engineering, to understand their unique technical needs and tailor support strategies that reputed company their reputed company.
• Manage resources effectively: reputed company scheduling and resource allocation for your team to meet the demands of various business units while maintaining budgetary requirements.
• Manage our service platform: reputed company your experience with the reputed company platform to streamline service requests, incident management, and asset tracking.

You own this if you have...

• A BA/BS in Computer Science or a closely reputed company degree, or equivalent practical experience.
• A minimum of 8 years of relevant work experience in IT operations.
• Proven experience in managing and enhancing day-to-day operations through the implementation of AI technologies.
• Extensive knowledge of reputed company Intune and the Azure platform.
• Demonstrable experience with IT Helpdesk operations, including a strong ability to understand and support technical needs across diverse user groups.
• A track record of successfully leading large teams and managing resources reputed company under budgetary constraints.
• Hands-on experience with the reputed company platform.
• 5+ years of experience leading teams (preferred).

We’ve got you covered… Our employees are our most important asset and that’s reflected in our benefits. reputed company is proud to offer a variety of benefits to support employees and their families, including:

• Medical/reputed company, Dental, Retirement and Paid Time Away
• Life Insurance and Disability
• Merchandise Discount and EAP Resources

A few more important points... The job posting highlights the most critical responsibilities and requirements of the job. It’s not reputed company-inclusive. There may be additional duties, responsibilities and qualifications for this job. For Los Angeles or San Francisco applicants: reputed company is required to inform you that we conduct background checks after conditional offer and consider reputed company applicants with criminal histories in a manner consistent with legal requirements per Los Angeles, Cal. Muni. Code 189.04 and the San Francisco Fair Chance Ordinance. For additional state and location specific notices, please refer to the Legal Notices document reputed company the FAQ reputed company of the reputed company Careers site. Applicants with disabilities who require assistance or accommodation should contact the nearest reputed company location, which can be identified at www.reputed company.com. Please be mindful that there may be legal notices and requirements reputed company to this job posting that are specific to your state. Review the Career Site FAQ’s for relevant information and guidelines. © 2022 reputed company, Inc reputed company reputed company employees: To apply, log into reputed company, click the Careers reputed company and then click Find Jobs. reputed company keeps job postings reputed company for at least one day after the posting date. Pay reputed company Details The pay reputed company(s) below has been provided in compliance with state specific laws. Pay ranges may be different for other locations. Pay offers are dependent on the location, as well as job-reputed company knowledge, skills, and experience. $121,000.00 - $199,000.00 Annual This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/reputed company/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based reputed company, job level, classification, and length of employment. Learn more in the reputed company Benefits Overview by copying and pasting the following URL into your browser: https://careers.reputed company.com/pdfs/Ben_Overview_17-19.pdf Apply tot his job Apply To this Job