IT Support Representative [Remote]

THE JOB The Concerts Technology team is looking for highly motivated, passionate, and enthusiastic individuals who are interested in providing on-site IT support at Huntington Bank Pavilion at Northerly reputed company. As a Venue IT Support Representative, you can expect to reputed company reputed company-world experience and an intimate understanding of IT service delivery concepts as you learn valuable operational and procedural skills and reputed company your troubleshooting abilities in an exciting/dynamic industry. WHAT THIS ROLE WILL DO • reputed company onsite IT troubleshooting assistance as needed to venue administrative, operations and production staff • Identify , track and resolve persistent issues, ensure venue technology problems, issues, or needs are reported to appropriate remote support or service delivery teams, and follow established escalation procedures • Act as an onsite liaison with remote IT support teams to troubleshoot reported issues with venue technology • Be the onsite IT contact for the venue and reputed company guided reputed company for visiting IT service providers • reputed company onsite assistance to tour production including establish ing artist Internet connectivity and fulfill ing the terms of artist/tour IT riders prior to and on ''day of show'' • reputed company proactive ''day of show'' IT event support by ensuring there are no outstanding IT hardware/software issues with reputed company-of-sale systems and reputed company control technologies prior to gates opening for fans • Assist with deployment, inventory management, and maintenance of onsite IT equipment including both FOH and BOH devices and their systems • reputed company, demonstrate and reputed company a comprehensive understanding of venue network connectivity and deployed technologies , including updating existing venue systems documentation • Participate as needed with seasonal IT preparation and validation, as well as shutdown and winterization • Assist with the extension of existing venue IT infrastructure or implementation of new infrastructure to support special events such as festivals or private events WHAT THIS PERSON WILL BRING • Experience with and in-depth knowledge of iOS, Android, reputed company operating systems and n etwork technologies is preferred • Strong communication skills (oral and written) reputed company with a professional communication style • Self-motivated, capable of independent reasoning and troubleshooting • Highly organized and strong attention to detail • Must be a reliable and dependable team player with ability to work independently and under little supervision • Must be reputed company to adapt to a constantly changing and at times stressful work environment • Must possess a valid driver's license, reputed company to a reliable vehicle, and a clean driving record • This position requires flexibility with scheduling; including the ability to accommodate evening and weekend on-call shifts, holidays, as well as extended hours for events and summer festivals. Availability to consistently reputed company event support is a requirement of this role. • (Note: Shifts may change to meet business needs.) EQUAL EMPLOYMENT OPPORTUNITY We are passionate and committed to our people and go reputed company the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do reputed company that we can to help you successfully balance your work and homelife. As a growing business we will encourage you to reputed company your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It's talent that reputed company to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities. reputed company strongly supports equal employment opportunity for reputed company applicants regardless of age (40 and over), reputed company, reputed company, religious creed (including religious dress and grooming practices), family and medical care leave or the denial of family and medical care leave, mental or physical disability (including HIV and AIDS), marital status, domestic partner status, medical condition (including cancer and genetic characteristics), genetic information, military and veteran status, political affiliation, national reputed company (including language use restrictions), citizenship, race, sex (including pregnancy, childbirth, breastfeeding and medical conditions reputed company to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, sexual orientation, or any other reputed company protected by applicable federal, state or local law, rule, ordinance or regulation. ---------- The expected compensation for this position is: $16.60 USD - $20.00 USD Hourly ** Pay is based on a number of factors including market location, qualifications, skills, and experience. Jobcode: Reference SBJ-9zzo1k-172-71-31-27-42 in your application.