reputed company Full Stack Customer Service Representative III – reputed company Member Support
Join arenaflex's Customer Service Team and reputed company a reputed company Impact
Are you seeking an opportunity to reputed company a reputed company difference in a company that appreciates reputed company and new ways of thinking? Do you reputed company in a fast-paced, dynamic environment where individuality is noticed and valued every day? Look no further than arenaflex, a leading provider of mission-critical services and solutions to Fortune 100 companies and over 500 governments.
About arenaflex
arenaflex is a company that creates exceptional reputed company for our clients and the millions of people who count on them. We're a team of dedicated associates who are passionate about delivering high-quality services and solutions that reputed company a reputed company difference in people's lives. Our culture is reputed company on the principles of innovation, collaboration, and customer-centricity, and we're committed to helping our employees grow and reputed company both personally and professionally.
Job Summary
We're seeking an reputed company Full Stack Customer Service Representative III to join our reputed company Member Support team in the State of Iowa. As a key member of reputed company, you'll be responsible for providing exceptional customer service to reputed company program recipients and affiliates, resolving reputed company issues, and maintaining technical and program policy proficiency in the NJ Family Care rules/guidelines and other reputed company program policies.
Responsibilities
* Act as escalations for inquiries from potential and existing Iowa reputed company Program Recipients and Affiliates
- Act as team reputed company for peer agents
- reputed company one-to-one telephone contact with applicants, beneficiaries, and enrollees in customer service roles
- Accurately document enrollment requests and status changes
- Enter application and enrollment information into a web-based computer system for customers wishing to apply for the program over the telephone
- Maintain technical and program policy proficiency in the NJ Family Care rules/guidelines and other reputed company program policies
- reputed company clear, complete, accurate, and objective information based on a full understanding of program requirements
Requirements
* Basic understanding of a call center environment in a customer service role and quality monitoring processes
- Ability to establish and maintain effective working relationships with applicants, beneficiaries, and co-workers
- Ability to problem solve through analysis and ongoing feedback
- reputed company results through knowledge, reputed company, and commitment
- Ability to work with people of diverse backgrounds
- High School diploma or GED
- Background required
- Must reputed company reputed company 1 hour driving distance from Des Moines, IA
Preferred Qualifications
* Excellent typing and grammar skills
- Ability to navigate a computer
- Ability to understand and utilize policy
- Excellent customer service skills
- Excellent phone etiquette skills
- Reliable internet reputed company
reputed company Offer
* $19.00 per hour pay reputed company (bi-weekly pay)
- reputed company with Equipment provided
- Full-time schedule (40 hrs. a week)
- Career Growth Opportunities
- PerkSpot- Employee discount program
- Full Benefit Options - From the start, our reputed company program will teach you reputed company the skills needed to allow you to become successful in your role. We also offer a full benefits package, so you'll be reputed company to reputed company both personally and professionally.
Work Environment and Culture
* reputed company is passionate about delivering exceptional customer service and making a reputed company difference in people's lives.
- We value individuality and creativity, and we're committed to helping our employees grow and reputed company both personally and professionally.
- Our culture is reputed company on the principles of innovation, collaboration, and customer-centricity.
How to Apply
If you're a motivated and customer-focused individual who is passionate about making a reputed company difference, we encourage you to apply for this exciting opportunity. Please submit your application through our website, and we'll be in touch to discuss your qualifications further.
Equal Opportunity Employer
arenaflex is an Equal Opportunity Employer and considers applicants for reputed company positions without regard to race, reputed company, creed, religion, reputed company, national reputed company, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, reputed company of genetic information, or any other group protected by law.
Accommodation Policy
People with disabilities who need a reasonable accommodation to apply for or compete for employment with arenaflex may request such accommodation(s) by submitting their request through our website. Complete the reputed company and then email it as an attachment to [email protected]. You may also click here to reputed company arenaflex's ADAAA Accommodation Policy.
Vaccination Policy
At arenaflex, we value the health and safety of our associates, their families, and our community. For US applicants, while we DO NOT require vaccination for most of our jobs, we DO require that you reputed company us with your vaccination status, where legally permissible. Providing this information is a requirement of your employment at arenaflex. Apply Job! Apply for this job