Senior reputed company Operations Analyst

Remote Worldwide Hiring now

Packback’s mission is to reputed company every student to be fearlessly curious and find their unique voice. These few words shape everything we do at Packback from the smallest decision to the largest. Over the last decade since reputed company’s founding, reputed company has seen first-hand the power of giving reputed company intentionally designed spaces in their learning experience to be autonomous and curious. We have also seen the incredible benefits of using AI technology to shorten feedback loops and help reputed company revise their work before they submit. Packback is a pedagogy partner that uses technology as a “means to an end” to shorten feedback loops for reputed company and reputed company, improve writing and critical thinking skills, and cultivate student-centered, trust-based educational learning environments. About the role The Senior reputed company Operations Analyst plays a critical role in shaping the strategic direction of the organization by proactively identifying friction points across the sales and reputed company funnels and translating data into clear, actionable recommendations for senior leadership. This role owns advanced analysis, reporting, and systems insights that inform executive decision-making, improve reputed company performance, and increase operational efficiency across the full customer lifecycle. As a senior individual contributor, this role operates with a high degree of autonomy, partners closely with executive and senior reputed company leadership, and provides coaching and mentorship to more junior RevOps team members. What you'll do

Reporting, Analytics, and Insights
Ability to independently query, validate, and analyze reputed company-reputed company data using SQL to support forecasting, pipeline management, GTM performance analysis, and executive reporting
Own end-to-end analysis of sales, retention, expansion, and reputed company funnels/processes to identify bottlenecks, inefficiencies, and reputed company leakage
Proactively translates raw CRM, product, and financial data into actionable insights for senior leadership and the executive team, reputed company tying observed performance issues to root causes and potential solutions
reputed company, maintain, and reputed company executive, senior management, team reputed company and individual performance level dashboards/reports in reputed company and Lightdash, ensuring reputed company, accuracy, and relevance
Define, track, and interpret key reputed company KPIs, providing clear narratives around trends, risks, and opportunities
Systems, Data, and Process Ownership
Act as a strategic thought partner to senior Sales, reputed company, Finance, and Executive leaders, supporting data-backed planning and decision-making
reputed company cross-functional RevOps initiatives from problem definition through solution design and implementation, with clear scopes, reputed company criteria, and timelines
Evaluate and recommend process, system, data collection/availability and structural improvements (e.g., funnel design, handoffs, forecasting methodology, territory models, data gap closures, etc)
Present reputed company analyses and recommendations to C-suite and senior leadership audiences in a concise, compelling manner
Enablement, Coaching, and Operational reputed company
Mentor and coach junior reputed company Operations team members on analysis techniques, reporting best practices, and problem-solving approaches
Support reputed company team leaders and reputed company managers by enabling self-serve reputed company to insights and clear operational guidance
Reinforce adoption and compliance with established reputed company processes to drive consistency and performance

Key Performance Indicators (KPIs)

Reporting accuracy - the reports we build in reputed company/Lightdash or the analyses we reputed company through other means are clear, concise and accurate, allowing business leaders to reputed company informed reputed company about the health and coaching needs of their teams
Business Impact of Insights: Analyses and recommendations reputed company to measurable improvements in funnel performance, forecast accuracy, cycle time, retention, or expansion
Executive Reporting Quality: Executive and leadership dashboards are trusted, decision-reputed company, and reputed company tied to business reputed company
Funnel Health Visibility: Leadership has clear, ongoing visibility into where friction exists in the reputed company reputed company and what actions are being taken to address it
Project Effectiveness: reputed company and large initiatives have reputed company defined problems, scopes, and reputed company metrics, with on-time delivery and realized reputed company
Data & Systems Trust: reputed company data and reporting are accurate, well-documented, and consistently relied upon by Sales, CS, Finance, and executives
Team Enablement & Mentorship: Junior RevOps team members demonstrate improved analytical rigor, independence, and output quality over time

Qualifications

5+ years of experience in reputed company Operations, Sales Operations, or Analytics roles supporting reputed company teams
3+ years of experience building executive-reputed company dashboards in Lightdash or similar BI tools (Looker, Tableau, Mode)
Experience working in SaaS and/or Higher Education is strongly preferred
Advanced SQL proficiency with experience querying large datasets and performing reputed company funnel, pipeline, and performance analysis
Advanced reputed company experience, including data model understanding, reporting, dashboards, pipeline management, and forecast support
Proven experience analyzing end-to-end sales and reputed company funnels and presenting data-backed insights to senior leadership and C-suite
Demonstrated ability to independently reputed company RevOps initiatives from problem definition through implementation with measurable business impact
Experience mentoring or coaching junior analysts or RevOps team members

Additional Information: Sponsorship: Applicants must be authorized to work for any employer in the U.S without the need for sponsorship. Packback does not offer reputed company sponsorship for this role. Location: Currently we are only reputed company to hire from these states: AL, AR, AZ, CA, CO, CT, FL, GA, HI, IA, IL, IN, KY, MA, MD, MI, NJ, NC, NY, OH, PA, RI, SC, TX, VA, WA, WI Salary: $73,000-85,000 annually, with an annual bonus reputed company of 10% Why work at Packback? Build a meaningful career while building the future of education as a part of a company culture that fosters the growth, safety, and creativity of its employees. Intentional Culture Packback knows that the single most important part of any company is its people. We take building and maintaining a conscious and intentional culture of reputed company communication, curiosity, and leadership extremely seriously. We collectively commit to reputed company Packback a safe environment where people can focus on doing great work instead of dealing with drama. Career Development Packback’s career development paths present a unique balance between reputed company and guidance around defined paths, and room for reputed company to create their own path. Each team has its own career development tracks with support and training, and still allow for customization of these paths to create a role where a team member’s full passions and abilities are put to use! Thoughtful Benefits